Reliable Customer Support


Reliable Customer Support - ShipRocket


Got stuck while using ShipRocket? Don’t worry or feel stranded. ShipRocket’s reliable support is available for your convenience. To help you resolve any problem that you face while using ShipRocket, you can contact us through email or call to get your shipping-related problems solved as soon as possible. Our experienced support executives will consider your issue, and solve the same in the shorted possible TAT (turnaround time). With a general response window of 24 hours, you can be assured that all your queries and concerns would be resolved instantly. You can approach for any kind of query.

For instance:

1. If you are confused about the platform and would like to know how to use it, or need information or a better understanding of a feature.
2. Shipping Rates: Enquire about the shipping rates, and what zones/pin codes/regions are covered by ShipRocket.
3. How to SignUp: You wish to use the ShipRocket services? Having trouble in signing up? Our support executives will be glad to help you setup your account.
4. Renewal – Are you an existing client and would like to renew your account? Our support executives will help you with the same.
5. Any other issue that you face while using our services. Please contact us.


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