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Quick Answer to the Frequently Asked Questions

Help Center
  • General
Is this Pincode serviceable?

You can check the Pincode Serviceability by downloading the complete Pincode serviceability sheet.

Could you please elaborate more on the profile milestone?

The profile milestone shows the percentage completion of your profile information on Shiprocket’s platform. To personalize our services for you, we need to know you better. Based on your responses, we’ll show you more relevant notifications about your account. Be the first one to know about new features, panel updates, and more. For more details check out our Profile Milestone tutorial on youtube.

What is a Transporter ID?

For high-value shipments above INR 50,000, sellers need to create an eway bill. To create an eway bill, you need to have a transporter id that is unique to every courier. Here are the transport IDs for our courier partners –
FedEx – 27AABCF6516A1Z3
Xpressbees – 27AAGCB3904P2ZC
Gati – 36AADCG2096A1ZY
Bluedart – 27AAACB0446L1ZS
DotZot – 27AAACB0446L1ZS
Delhivery – 06AAPCS9575E1ZR
Ecom Express – 07AADCE1344F1Z2

Can I ship internationally?

As per the guidelines of the government of India due to the ongoing lockdown, pickups are not available for international shipments.

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