Do you worry about forgetting to notify your customer about their order status? In the age of convenience and comfort, your customers have the right to all the information. Don’t worry! ShipRocket automatically sends an Email or delivers SMS notifications to your customers, as soon as their order status changes from ‘Dispatched’ to ‘Delivered’. Now, you can relax and focus on your business instead.
We have an automated Email and SMS notification process for shipment tracking and delivery so that as a merchant you don’t have to deal with the hassle of communicating constantly with the customer regarding the status of the shipments. As a merchant, you also get all the updates on all the orders being processed, and thus, have an overview of the status of shipments being processed from a single platform. Once a request to process the shipment has been placed, these email and SMS notifications kick in automatically.