Shiprocket Encyclopedia

A single place for a glossary of commonly used eCommerce & logistics terms and definitions

eCommerce Shipping and Logistics Terminology

Zone

Zone - Division of Delivery Pin Codes Zone in logistics refers to a defined geographical location that comprises of several other detailed localities. A zone is used in logistics to assign pa [...]

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Wear and Tear

Wear and Tear - Safe Shipping of eCommerce Goods Wear and tear refers to damage incurred on the packages and goods. There can be many reasons for wear and tear of the package, but mostly it h [...]

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Weight Discrepancy

Weight Discrepancy - Weight Disagreement Between Seller & Carrier Weight discrepancy refers to an issue arising between a seller and the courier company for the attributed weight of the p [...]

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Warehousing

Warehousing - Effective Storage of Goods Warehousing refers to the process of storing goods in the warehouse. Warehousing refers to the comprehensive set of activities involving the storag [...]

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Volumetric Weight

Volumetric Weight - Weight Measurement Technique for eCommerce Logistics The volumetric weight of a package refers to the product of the package's length, breadth, and height divided by a cou [...]

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Unified Tracking

Unified Tracking - Aggregated Tracking for Omnichannel eCommerce Unified tracking refers to monitoring the transit status of all packages on a single platform. Regardless of the courier compa [...]

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Third-Party Logistics(3PL)

Third-Party Logistics(3PL) - Outsource Warehousing & Distribution Operations Third party-logistics services are those outsourced services that help a business deliver their goods and mana [...]

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What is SKU?

SKU - Product Codes for Order Management SKU or Stock Keeping Unit refers to a unique code given to identify a particular type of product in the inventory. SKU is the abbreviation of stock [...]

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Shipping Insurance

Shipping Insurance - Key to Secure eCommerce Delivery Shipping insurance refers to the coverage for the orders shipped via a courier company to recover any losses if the package is lost or da [...]

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Shipping Label

Shipping Label - Essential Document Containing Shipping Details The shipping label is the same as the label and refers to a document that mentions the address of the origin and destination al [...]

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Reverse Logistics

Reverse Logistics - Organized Transportation of Return Orders Reverse logistics refers to the process of sending the product from the customer's doorstep back to the seller's origin. Rever [...]

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RTO

RTO - The Return of Goods to Original Pickup Address RTO refers to Return to Origin. When the parcel is not delivered at the customer's doorstep due to any reason, it is marked as RTO and sen [...]

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Receiving

Receiving Receiving refers to the acknowledgment that a package has been received by the carrier and will be processed. [...]

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Quality Control

Quality Control - Ensuring Best Quality of Goods Quality control refers to making sure that your products are in their best condition before they are packaged and delivered to the customer. [...]

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Passbook

Passbook - A Record of All eCommerce Transactions Passbook is an account of all shipping transactions that a seller has performed on a platform. What are the Advantages Of Maint [...]

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Post-Ship

Post-Ship - The Experience Post the Shipping of an eCommerce Order Post-ship refers to the experience provided to the customer after the order has been delivered. This includes regular tracki [...]

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OMS (Order Management System)

OMS (Order Management System) - A Tool to Handle and Aggregate Incoming Orders It s a tech backed paltform that helps in managing the customer orders seamlessly. It helps maintain a continuou [...]

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NDR

NDR - Non-Delivery Report for Simplified Management of Non-Delivery Non-delivery rate refers to your orders that were not delivered to the customer's doorstep due to some reasons. NDR or n [...]

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Logistics

Logistics - Organized Transportation of eCommerce Goods Logistics refers to the flow of goods from one place to another using different means of transportation. Why Does Your eC [...]

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LIFO (Last-in First-out)

LIFO (Last-in First-out) - Inventory Valuation Technique It is an inventory management technique, where the inventory that is bought the last is shipped first to the customer. [...]

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Label

Label - An Essential Logistics Document A label is a piece of paper attached that is fixed to the parcel. It specifies the origin and destination of the parcel along with its contents. A l [...]

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Last-Mile Delivery

Last-Mile Delivery - Shipping and Delivery Terminology It refers to the delivery of goods from the transportation hub to the customer's doorstep. Last-Mile Delivery refers to the movement [...]

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Kitting

Kitting - Effective Order Processing Technique Bundling multiple items into a single unit for the purpose of selling. Kitting is a term that is used in the context of warehousing. It refer [...]

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Insurance

Insurance - Key to Secure eCommerce Transactions Insurance guarantees protection from financial loss. In eCommerce, goods are insured to recover their loss if they are damaged during transpo [...]

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Import/Import Duty

Import/Import Duty - International Shipping Terminology Import refers to bringing a product from abroad into a country. Import Duty is applied to such products by the country's customs autho [...]

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Hyperlocal

Hyperlocal Delivery - Delivery Within a Short Radius Hyperlocal refers to information that is focused around a defined area. It adresses the problems of the people in that particular area. In [...]

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GST

GST - Its Role in eCommerce The Goods and Services Tax is an indirect tax levied in India for the supply of goods and services. GST is the acronym for Goods and Services tax. It is a compr [...]

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Fulfillment

Fulfillment - The Backbone of an eCommerce Business Fulfillment refers to the entire process of delivering a product to the customers' doorsteps once you receive thier orders on your eCommerc [...]

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First Mile Delivery

First Mile Delivery - Understanding the Basics of eCommerce Logistics It is the first step in the logistics supply chain, where the order is picked by the courier company from the seller's do [...]

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Expedited Shipping

Expedited Shipping - Modes of eCommerce Shipping It refers to shipping a package on priority request of the customer. Expedited shipping refers to fast shipping. It is a process of shippi [...]

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Door to Door

Door to Door - Delivery Techniques for Enhanced eCommerce Shopping Experience The transport of the goods from the consigner to the consignee is known as the door to door service. Door to d [...]

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De Minimis

De Minimis - International Shipping Terminology De Minimis values are used in the context of international shipping. They are a valuation ceiling for imports below which no tax or duties are [...]

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Dangerous Goods

Dangerous Goods - What You Must Not Ship Certain goods are marked as dangerous goods when shipping because of the nature of the materials in the products. These products are prohibited from s [...]

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Dimensional Weight

Dimensional Weight - Its Application in eCommerce Shipping Dimensional weight, also known as Volumetric weight is the weight of the package based on which the courier company levies the shipp [...]

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Cross-Dock

Cross-Dock – Understanding the Concept for eCommerce Fulfillment It refers to a set of operations that take place in a warehouse. Cross-docking involves moving goods between different truck [...]

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COD

COD - Cash on Delivery and its Importance Cash on Delivery is the mode of payment where an agent of the courier company delivers an order to the customer and in return the collects the money [...]

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Courier Service

What is a Courier Service & How to Choose the Best One? Courier service is a rapid door to door service that picks your order and delivers it to the customers; doorstep for a small sum of [...]

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Bulk Shipping

Bulk Shipping - Relevance in eCommerce Bulk shipping refers to shipping multiple orders or goods in large quantity Sometimes when managing eCommerce shipments, orders have to be shipped i [...]

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API

What is API and Its Importance in eCommerce Shipping? The Application Programming Interface consists of several open endpoints to a defined request and response system. eCommerce Shippin [...]

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AWB

Understanding the Concept of AWB AWB is the abbreviation of airway bill. An airway bill is the bill of lading when a particular consignment is shipped with a courier company, mostly through t [...]

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Air Carrier

What is an Air Carrier? Air Carrier is the courier company that helps deliver the parcels to the customer's doorstep through the medium of air transport. Often, ecommerce shipments are shippe [...]

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