Shiprocket Features

Recommendation Engine

Picking the right courier partners is one of the biggest challenges that any merchant faces. The choice of courier partners can impact all the key metrics for your business, such as delivery time, shipping cost, reverse pickup, and customer satisfaction in general. With our recommendation engine, you can choose the appropriate courier partner for your shipment based on the pickup and delivery locations of your order. The platform does a comparative analysis of all the courier partners and gives ratings to them after evaluating their performance on multiple parameters. With ShipRocket, now you can get a deeper insight on important shipping metrics, and choose the right courier partner for your shipment!
Shipping Metrics that we consider to rate the courier partners:
1. COD Remittance: The time taken by the courier company to transfer the Cash-On-Delivery amount received from your customer back to your bank account.
2. Return to Origin (RTO): Percentage of orders that have been returned as ‘Undelivered’ by the courier partner.
3. Pick-up Performance: The average time taken by the courier company to pick the order from the merchant’s warehouse, and the quality of the service level.  
4. Delivery Performance: It signifies the maximum time a courier company is committing for successful delivery of the shipment.  
Key Benefits:   1. Choose the right carrier partner: With all the information you have about each courier partner; you can pick the perfect one on the basis of the ratings.  
2.  Prioritize Your Orders: As per the ratings, you have four settings you can choose from: 0 Best Rated: It will automatically pick courier partners with the best ratings across all parameters for the selected source and destination pin code. 0 Cheapest: It will automatically select the courier partner who has the cheapest rates amongst all the courier partners. 0 Fastest: It will automatically pick the carrier partner who has the fastest delivery time amongst all the courier partners. 0 Custom: You can set a custom preference for the choice of courier partners, to the best of your judgement.  
3. Save Costs: Now you can pick the cheapest courier partners, and save a lot on your shipping costs.  
4. Reduce Delivery Time: You can choose the fastest courier partners, and make your customers happy by delivering in a speedier way.

 

 

International Shipping

 

 

 

 

 

International Shipping – Ship Globally

Are you limiting your online store from selling internationally because of the high shipping rates? Well, you don’t need to anymore. We offer you national as well as international shipping, through reliable courier services in India, at the best prices possible. Go global without any issues and leave your shipping hassles with us. With ShipRocket, get convenient international shipping, which enables you to take your business global. With our courier partners, you can now start catering to an international audience completely hassle-free. No need to worry about finding the right courier partner located outside India anymore.
Key Benefits: 1. No physical limit on business – With international shipping partners, now you have the ability to fulfill orders in any part of the world. Thereby enabling and paving the way for your brand to establish itself globally as well.
2. Ship internationally at lowest rates: The cost incurred in shipping is one of the key concerns for any online store owner. Shipping cost is an unavoidable expense when it comes to running an online store shipping business. But with ShipRocket, you have the ability to process your shipments at the lowest rates, both at domestic as well as international locations.
3. Automated and Seamless Shipping – Ship all your orders effortlessly from a single platform with just a few clicks.
4. Single Shipping & Tracking Dashboard: No need to use any other shipping dashboard for international shipping. Ship all the domestic and international orders from a single dashboard. 5. Real time tracking- Track the current status of the shipment through the dashboard itself.

 

Automated Shipping Solution

 

 

 

 

 

Automated Shipping Solution

All it takes is a few clicks and you are ready for shipping automatically. ShipRocket is a one of a kind automated shipping solution in India, which has made eCommerce shipping an easier process. Import and process orders just as you want them and we promise it is really easy. Processing shipping in bulk can be challenging for anyone and involves major manual intervention. This is why we have developed our panel, keeping in mind that it should minimize the efforts that go into processing shipments. With features like marketplace store sync, automated label generation and pickup request as merchant. Now, all you have to worry about is getting more orders, as all your shipping woes are taken care of by ShipRocket.
Key Benefits: 1. Real time tracking:Track the current status of the shipment through the dashboard itself.
2. Reverse pickup management: Offering convenient returns is one of the best ways to retain your customers, and you get that with ShipRocket.
3. Automated invoice, label & pickup generation: Once the order has been processed, you don’t have to worry about anything. With our feature, you don’t even have to lift a finger anymore.
4. Real time analytics: Now you can keep a track of all your orders in one go, and sell more efficiently.

 

 

Prepaid And COD (Cash On Delivery)

 

 

 

 

 

Prepaid And COD (Cash On Delivery)

Get more customers to buy from your store by offering maximum payment options. Include payment as well as the Cash on Delivery method as the payment options on your store with ShipRocket. Yes. We help you ship your COD orders across over 13000 Pincodes in India. COD is one of the most preferred modes of payment across the eCommerce vertical, with over 70% online orders getting processed via COD. Thus, having this mode of payment enables you to drive transactions for your eCommerce store. ShipRocket offers COD services at the lowest rates, enabling merchants to collect cash payments for the shipments processed via ShipRocket. With Cash on Delivery, merchants have the option of catering to a wider audience, and also enables them to get the cash flowing into the business which is essential for people who are just starting up.
Key Benefits: 1. Collect payments via COD
2. Maintain the cash flow for the business
3.Give options for both COD and prepaid orders to the customer
4. Lowest rates for COD collections

 

 

Multiple Shipping Partners

 

 

 

 

 

Multiple Shipping Partners

Shipping and processing of orders are one of the major components for any eCommerce business. Most eCommerce players are not able to conjure up warehouses and shipping partners for basic order fulfilment. This is because it takes a lot of effort and time to get the leading courier partners on board to help you process the shipment. Depending entirely on courier partners can lead to more issues in running a smooth business. Thus, having multiple courier partners is an advantage that most eCommerce players are in need of. ShipRocket offers the best courier partners for you to choose from as per your order’s pin code and the minimum price.
You can choose from: List of couriers integrated: 1. Aramex 2. Delhivery 3. Ecom Express 4. FedEx 5. UPS Priority Shipping: Our platform enables merchant to set the priority of the using the couriers thus the merchant can choose the order in which they want to utilize the courier partner. Key Benefits: 1. No need to depend on a single courier partner when you can choose from multiple options. 2. Ability to choose specific couriers to process shipments.

 

 

Discounted Shipping Rates

 

 

 

 

 

Discounted Shipping Rates

The high shipping costs can be a huge obstacle for a store owner and optimizing it is even bigger a task. While working with a single courier partner, it becomes testing for the eCommerce merchants to negotiate for lower rates. But, with ShipRocket’s partnership with all the leading courier services and the large volume of shipments processed daily, we manage to provide you with the lowest shipping and freight rates. We ensure that all our merchants get the best shipping rates across the globe, irrespective of which courier partner you select. Thus, with ShipRocket, enjoy lowest shipping rates with a seamless experience. It doesn’t matter whether you fulfil a single order a day, or a thousand, you will always enjoy the same discounted rates with ShipRocket across all major courier services. Per our reports, we are helping our customers save on about 50% of their freight bills on an average. So, why wait? Save with ShipRocket instantly. Start Shipping! Key benefits: 1. 1. The lowest shipping rates for every order that you process, across multiple courier partners. 2. 2. The ability to select your choice of courier partner as per your requirement.

 

 

Serviceable Pincodes

 

 

 

 

 

Serviceable Pincodes

Order fulfilment is imperative for every Ecommerce store owner. Unfortunately, all courier partners have only a definite number of pin codes that they can individually deliver shipments to. For an online business to flourish, it is always advisable to make sure you can ship across the maximum number of serviceable pin codes. (Serviceable pin codes are the regions that are covered by a given courier partner.) Choosing the right courier service impacts the business of the merchant in a huge way. It defines what regions a merchant can sell to. This is an important step as it is capable of both increasing as well as limiting the reach of the business. But, with our aggregated courier platform, we manage to offer you over 10,000 serviceable pin codes across India. This is how ShipRocket provides you one of the biggest network of serviceable pin codes for you as a merchant to expand your business. Don’t limit your success because of shipping restrictions. Let your products reach the maximum people, across the maximum number of pin codes in India. These number of pin codes are subject to change every month. To know more about it, please contact our sales representative.

 

 

Sync And Import Orders

 

 

 

 

 

Sync And Import Orders

Ordinarily, most shipping partners require you to manually create a request for all your shipments. This takes up a lot of time and requires ample effort from the merchants’ side. Plus, the manual task can lead to human error at times. Therefore, with our platform, merchants can import products using a basic excel template, and create multiple shipping orders in a single go. For syncing your date, we have given detailed instructions for API integration with all kinds of Ecommerce platforms like: For e-commerce platforms: 1. Shopify 2. Prestashop 3. Woocommerce 4. Opencart 5. Magento For Marketplace we offer integrations: 1. Amazon 2. Ebay As platform we have a steep road-map ahead for our product. Going forth we would be providing integration with various other eCommerce platforms & marketplaces.

 

 

Track Your Orders

 

 

 

 

 

Track Your Orders

Order/Shipment tracking helps you stay updated with where your shipments are. It is of much importance for any eCommerce merchant. The average tracking process involves calling up the courier partner to check the whereabouts of the courier, or going to the concerned website and use the AWB number to track the shipment. Now, things are different. With the ShipRocket panel, you can keep a close watch on all your order statuses at once. The order status will be updated automatically as soon as it shifts from ‘in-transit’ to ‘shipped’ to ‘delivered’. All you need to do is click on the respective order number to track that order. Now, you can track the status of all your shipments at a single platform, and have an overview of all the shipments at once.

 

 

Print Label With Your Own Company Name

 

 

 

 

 

Print Label With Your Own Company Name

It is of utmost importance for any online store to make sure that their customer recognizes the store they received the shipments from, and at ShipRocket, we make sure that your brand is reflected on your shipments. Creating brand awareness is imperative. Now, you can auto-generate your shipping labels which include your store’s name for better identification, at no extra cost. You can now avoid the cost you might have had to incur to create labels with your brand name. With a single click, now you can generate labels for multiple products. You can generate shipping labels not only for domestic but also for international shipments. We generate labels in a custom and professional format, which highlights your brand name. Key Benefits: 1. There is no need for sticky labels anymore. You can just print the auto-generated label on a piece of paper, and tape it to your shipment. 2. The printed label will not only have all the shipping information but also would highlight your brand name.

 

 

No Monthly Fees – Zero Setup Fees

 

 

 

 

 

No Monthly Fees – Zero Setup Fees

For using all the incredible features of ShipRocket, you don’t need to download any software or pay any basic setup fee. Yes! That’s true. You don’t even have to pay anything to integrate your store with the ShipRocket panel and start to import orders. We charge a minimum rate for shipping, with no hidden fee whatsoever. What you ship, is what you pay for. Most shipping platforms work on an upfront monthly payment for you to use their shipping services. But, not ShipRocket. We made this platform after keeping both, the large-scale as well as small-scale retailers in mind. For a merchant who has a limited number of orders, would like to limit his shipping expenses as much as possible. This is where we step in. With a pay-as-you-go platform, all the merchant must do anymore, is an online recharge, and start shipping immediately. The merchant won’t have to pay any other fee for using the lite plan of the platform. There are some advanced features which are a part of the paid plans (Pro & Advanced). You can have a look at all the features and plans offered by us right {here}. But staying on the basic plan, it offers everything that a merchant needs to process all the shipments.

 

 

No Minimum Shipment Required

 

 

 

 

 

No Minimum Shipment Required

You might want to ship a single package, or need to deliver thousands of shipments in a single day, ShipRocket has got you covered. There is no minimum shipment required, and you can enjoy the same discounted shipping rates on all shipment, irrespective of the quantity. Ship at the lowest rates using the major courier companies in India. Although, some of the shipping platform or courier partner(s) expect a promised minimum-volume for the monthly shipments. This creates a barrier for some merchants who are just starting their business and might not have a constant flow of online orders. To eradicate this issue, and many others for the e-tailers, ShipRocket kept no cap on the minimum number of shipments that needs to be processed through us. You can ship one or thousand orders from the same platform. All you need to do as the merchant is that, recharge and pay for the number of shipments that you need to process. If at any point, you don’t have any shipments to process, then you don’t need to recharge either.

 

 

Automated Email And SMS Notification

 

 

 

 

 

Automated Email And SMS Notification

Do you worry about forgetting to notify your customer about their order status? In the age of convenience and comfort, your customers have the right to all the information. Don’t worry! ShipRocket automatically sends an Email or delivers SMS notifications to your customers, as soon as their order status changes from ‘Dispatched’ to ‘Delivered’. Now, you can relax and focus on your business instead. We have an automated Email and SMS notification process for shipment tracking and delivery so that as a merchant you don’t have to deal with the hassle of communicating constantly with the customer regarding the status of the shipments. As a merchant, you also get all the updates on all the orders being processed, and thus, have an overview of the status of shipments being processed from a single platform. Once a request to process the shipment has been placed, these email and SMS notifications kick in automatically.

 

 

Easy API Integration

 

 

 

 

 

Easy API Integration

Regardless of what platform you use to make a sale, ShipRocket is here to fulfil all your shipping requirements. It comes pre-integrated with Magento, Shopify, Prestashop, Woocommerce, Amazon, as well as eBay. Other than these, you can also use our ‘Bulk Import’ feature, to import all your orders and sync it with ShipRocket at once. This platform is designed in such a way that, as an online retailer, now you can process all your orders from a single dashboard. As a merchant, you might be selling on multiple different marketplaces, or are running a store on a different eCommerce platform. Each of these platforms has their own shipping module. With ShipRocket, you can sync all your orders to a single platform, and ship them in bulk. This solves a lot of pain points for the merchants. Our API integration allows you to manage and update inventory for all these stores or marketplaces, enabling you to manage all your inventory from a single platform. Key Benefits: 1. Single platform to process all Shipments 2. Single platform to track all shipments 3. Automatic sync for stores & Marketplaces. 4. Multiple Marketplace management

 

 

Reliable Support

 

 

 

 

 

Reliable Support

Got stuck while using ShipRocket? Don’t worry or feel stranded. ShipRocket’s reliable support is available for your convenience. To help you resolve any problem that you face while using ShipRocket, you can contact us through email or call to get your shipping-related problems solved as soon as possible. Our experienced support executives will consider your issue, and solve the same in the shorted possible TAT (turnaround time). With a general response window of 24 hours, you can be assured that all your queries and concerns would be resolved instantly. You can approach for any kind of query. For instance: 1. If you are confused about the platform and would like to know how to use it, or need information or a better understanding of a feature. 2. Shipping Rates: Enquire about the shipping rates, and what zones/pin codes/regions are covered by ShipRocket. 3. How to SignUp: You wish to use the ShipRocket services? Having trouble in signing up? Our support executives will be glad to help you setup your account. 4. Renewal – Are you an existing client and would like to renew your account? Our support executives will help you with the same. 5. 5. Any other issue that you face while using our services. Please contact {us}.

 

 

Single Point of Contact

 

 

 

 

 

Single Point of Contact

Stuck while using Shiprocket? Worry not as our reliable Shiprocket Support is available for you to resolve any problem that you face while using Shiprocket. You can contact them through email or call them to get your shipping related problems resolved as soon as possible. Our experienced support executives will solve all your shipping related issues in shortest possible TAT. Our general response window is 24 hours. So rest assured, all your queries and concerns would be solved in shortest time possible. You can approach for any type of queries: Platform related queries: 1. If you any query regarding the platform like how to use it or what a particular feature is useful? 2. Shipping Rates: Enquire about the shipping rates & what zones/pincodes/regions are covered by us. 3. How To SignUp: Wish to use the shiprocket services? Having trouble signing up for it? Our experts would help you setup your account. 4. Renewal – Are you an existing client and would like to renew your account, our experts would help you with the same.