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Handle returns like a pro, manage refunds on the go

Every return can be made better, every refund can be made easier

See how

End-to-end returns management

Automated returns & refunds module that works like a charm Try it now

  • One-click service

    Receive return requests from your buyers automatically from your tracking page, receiving real-time updates.

  • QC-enabled pickups

    Manage your product returns better than ever by enabling quality-controlled pickups.

  • Multiple refund options

    Refund your customers as per your choice through store credits, bank transfer or source account.

  • Stock it easy

    Restock your inventory after the product has returned to your warehouse without any manual intervention.

  • Buyer notifications

    Send automated return updates and refund notifications to your buyers via SMS & email to keep them informed.

  • Smart returns & reports

    Make use of advanced intelligent rules & logic. Get detailed, actionable analytical reports based on your performance.

Go live in 5 steps

  • STEP 1

    Enable buyer return workflow on your tracking page

    Receive return requests automatically, removing the hassle
    of receiving requests via email or SMS.

  • STEP 2

    Define your return policy

    Set your return window, configure products for returns,
    set up QC-enabled returns & choose the return reasons.

  • STEP 3

    Set refund methods for COD & prepaid orders

    Refund using your preferred choice of method –
    through bank transfers or directly to the source account.

  • STEP 4

    Configure refund initiation methods

    Auto-refund in case of store credits or bank transfers.

  • STEP 5

    Integrate with RazorpayX for faster transfers

    Make instant refunds to your customers. Get real-time
    payment status updates.

Trusted by leading brands

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Our clients say it best

  • Priyanka Gusain

    Founder, Zubiya

    With Shiprocket, our shipping errors have really reduced. Also, it has become easier for us to integrate our channels, import our orders and ship our products smoothly. I recommend it to every eCommerce store!

  • Jyoti Rani


    Shiprocket has worked wonders for GloBox for improving our delivery performance. The support team is always at their best in resolving our issues at the quickest.

Why not try it today?

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