Handle returns like a pro, manage refunds on the go
Every return can be made better, every refund can be made easier
See how
End-to-end returns management
Automated returns & refunds module that works like a charm Try it now
One-click service
Receive return requests from your buyers automatically from your tracking page, receiving real-time updates.
QC-enabled pickups
Manage your product returns better than ever by enabling quality-controlled pickups.
Multiple refund options
Refund your customers as per your choice through store credits, bank transfer or source account.
Stock it easy
Restock your inventory after the product has returned to your warehouse without any manual intervention.
Buyer notifications
Send automated return updates and refund notifications to your buyers via SMS & email to keep them informed.
Smart returns & reports
Make use of advanced intelligent rules & logic. Get detailed, actionable analytical reports based on your performance.
Go live in 5 steps
STEP 1
Enable buyer return workflow on your tracking page
Receive return requests automatically, removing the hassle
of receiving requests via email or SMS.
STEP 2
Define your return policy
Set your return window, configure products for returns,
set up QC-enabled returns & choose the return reasons.STEP 3
Set refund methods for COD & prepaid orders
Refund using your preferred choice of method –
through bank transfers or directly to the source account.STEP 4
Configure refund initiation methods
Auto-refund in case of store credits or bank transfers.
STEP 5
Integrate with RazorpayX for faster transfers
Make instant refunds to your customers. Get real-time
payment status updates.
Trusted by leading brands
Our clients say it best
Priyanka Gusain
Founder, Zubiya
With Shiprocket, our shipping errors have really reduced. Also, it has become easier for us to integrate our channels, import our orders and ship our products smoothly. I recommend it to every eCommerce store!
Jyoti Rani
GloBox
Shiprocket has worked wonders for GloBox for improving our delivery performance. The support team is always at their best in resolving our issues at the quickest.
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