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Shiprocket encyclopedia

Helping you learn everything about eCommerce logistics, easy as a click of a button.


Last-Mile Delivery – Shipping and Delivery Terminology

It refers to the delivery of goods from the transportation hub to the customer’s doorstep.

Last-Mile Delivery refers to the movement of goods from the logistics hub to the customer’s doorstep. It is the final stage of the order fulfillment process. In most of the cases in eCommerce, the final dress is the residential address of the customer. The purpose of the last mile delivery is to provide an authentic experience to the customer by delivering their goods to their doorsteps at the right time and also minimize the company costs at the same time.

Most eCommerce companies hand over their parcels to a third party logistics company that helps in delivering it to their customers. Choosing the right courier partner is fundamental to ensuring a successful last mile delivery. A last mile delivery has the potential to make or break your business, which is why its challenges must be paid attention to carefully. 


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