Take full control of your shipping labels with our new Self-Serve Label feature. Now, sellers can customize every detail of their labels for a more professional, brand-aligned experience.
What can you manage?
✅ 1. Shiprocket Branding & Logo
Show or hide Shiprocket branding on label borders
Control visibility of brand/channel logos
✅ 2. Support Details
Show or hide customer support details
Edit the support phone number and email address
✅ 3. Delivery Details
Toggle visibility for:
Customer phone & address
AWB barcode, order barcode
Payment mode, routing codes, weight & dimensions
✅ 4. Pickup Details
Show or hide:
Pickup name, address, phone number
RTO name & address, GSTIN
Control SKU & product name trimming
Choose between multi-page item display or limited items per label
✅ 5. Order & Product Details
Manage visibility of:
Item name, SKU, quantity, price
Taxable amount, total amount, discount
HSN, platform fees, shipping charges, and collectable amount
Introducing the Shiprocket Business Plan – Boost your shipping efficiency, unlock exclusive discounts, all with the new Business Plan.
Plan Benefits:
Up to 10% discount on shipping rates
Affordable pricing: ₹199/month
Special offer: ₹99/month for GST-verified sellers
Seamless subscription: Activate via monthly UPI mandate for hassle-free recurring payments
✅ Who Can Access It?
Available exclusively for Lite Plan sellers who have completed First Time Shipment (FTS)
📍 Where Will You See It?
Homepage Upgrade Option: Upgrade to Business Plan directly from your dashboard homepage
Ship Now Screen: While assigning couriers, see discounted rates in a pop-up and upgrade instantly for savings
Shiprocket International – Delivery Duty Paid Enablement
ShiprocketX now supports Delivery Duty Paid (DDP) for international shipments to major countries. This allows sellers to prepay all customs duties and taxes upfront, ensuring a smooth, transparent, and hassle-free delivery experience for buyers.
Key Highlights
Country Launch: Available for Canada shipments above the 20 CAD de minimis threshold.
Real-Time Duty & Tax Calculation: Automated using HSN codes and Canadian customs rules.
Upfront Wallet Deduction: Duties & taxes auto-deducted from the seller’s wallet during order creation.
Delta Adjustments: Any difference in final duty/tax automatically debited or credited to the seller’s wallet.
Better Buyer Experience: No surprise charges at delivery, leading to higher trust and faster clearance.
Bulk Upload & API Support: DDP selectable in bulk templates and supported in external API integrations.
Seller Notifications:
Individual shipment emails with duty & tax breakdown
Bulk shipment summaries
Delta change notifications (debit/refund) for transparency
VCN: SRX DDP
How the Process Works
1. Order Creation Flow
The DDP terms are selected by default in the Payment Terms during order creation.
For bulk uploads, DDP is auto-set in the new Payment Terms column.
In API integrations, DDP is the new default option.
2. Duty & Tax Calculation
On clicking Ship Now, the system fetches charges in Real-time
Seller sees a breakdown of Customs Duty & Taxes in the Order Summary screen.
3. Wallet Deduction
Amount auto-deducted from seller’s ShiprocketX wallet at confirmation.
System records deductions under “Custom Duty Charges”
4. Billing Adjustments
If actual charges differ, the system auto-applies Delta Adjustments:
Higher → Debit
Lower → Refund
Reflected in wallet passbook + credit/debit notes.