Do You Want to Ship Faster and Reduce Logistics Costs? Signup Today
Mr. Gautam Kapoor, COO, and Co-Founder, Shiprocket was live at 9th India Warehousing Show held on 21st June 2019 at Pragati Maidan, New Delhi. Read on to know what he thinks about the last mile deliveries!
Imagine this.
You have an office dinner tomorrow, and the idea of going places to buy a dress seems daunting. You are bogged down by the other important stuff in your office. Hence, you opt for an eCommerce store. Will speedy delivery be just a “nice to have” option for you?
No. It will be your expectation, right? Likewise, speedy fulfillment has become an integral part of every online shopping experience. Furthermore, if logistics and 3PL companies want a shot at thwarting the ever-looming Amazon or Flipkart, it has to be their priority.
But, what exactly is the ‘last mile delivery’?
In a product’s journey starting from a warehouse until the customer’s door, ‘last mile’ is the final step of the entire process. Last mile delivery is the key to customer satisfaction.
If you are tracking your products online and see that it is out for delivery, you expect it to arrive within 1 or 2 days. Wonder if it doesn’t reach you in next 4-5 days, what would you think?
You would already understand that the last mile delivery is inefficient! That’s true. The final leg of shipment typically involves multiple stoppages with low drop sizes.
Customers want real-time visibility of their orders. They want to know the exact time of delivery. Last mile delivery companies often face the issue of operating inefficiency. Since drive time is critical for making on-time deliveries, having optimized route plans, driver’s locations, and driver’s contact details are necessary.
Another issue which can cause hindrance is the missed delivery. Reasons for missed deliveries can be rescheduling or receiver not available. This significantly adds to the cost.
Can one start a brand without manufacturing its products? Is it possible to make it big? The business landscape is…
Companies need to extend beyond national borders in today's globalised economic environment. This sometimes involves creating relationships with international companies…
Today’s dynamic and evolving market trends have made it essential for small and midsize businesses to maintain leaner inventories for…
How do you settle accounts in international trade? What kind of documents support such actions? In the international trading world,…
The demand for air shipments is on the rise as businesses are trying to provide quick deliveries to their customers…
The degree of reach a product or brand has among the consumers determines the sales of the item and, thereby,…