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Instant Parcel Delivery: A Key to Quick eCommerce Success

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Akesh Kumari

Specialist Marketing @ Shiprocket

September 23, 2024

6 min read

Offering quick and reliable delivery options is crucial to meet customer expectations. Instant delivery service has emerged as a game-changer, providing same day and next-day delivery to satisfy consumers’ growing demand for speed. By integrating these options, your eCommerce business can enhance customer satisfaction, reduce cart abandonment, and improve overall operational efficiency. Choosing the right delivery solution involves balancing cost, reliability, and scalability while keeping the customer experience at the forefront of your strategy.

Let’s find out how you can do so.

Instant Parcel Delivery for eCommerce Success
Instant Parcel Delivery for eCommerce Success

Understanding Instant Parcel Delivery

A speedy and reliable shipping service that enables you to deliver parcels efficiently in a short span is known as instant delivery. Delivery times with quick delivery are in fact between two hours and 15 minutes after order placement by the customer. The food sector is one industry where such services are most commonly and efficiently employed. 

Instant delivery was curated to deliver products from local shops and native businesses. Today, it has created a way for national and international businesses as well. However, the question still stands, how is it possible to minimise delivery times so much when the commuting distances are expanding so rapidly?

Instant delivery services enable you to allocate a small stock of goods within warehouses that are scattered in densely populated zones. Upon receiving an order, the parcel is picked up and shipped. The last-mile delivery is generally completed by road. The most advanced courier service providers provide an environmentally friendly alternative for last-mile delivery through electric vehicles. It largely helps in minimising the company’s carbon footprint. 

Now, let’s see how instant parcel delivery benefits eCommerce businesses.

  • It helps you increase customer satisfaction by delivering their goods exactly quickly. They don’t have to spend their days tracking their orders and wondering when they’ll finally receive them. 
  • Satisfied customers mean repeat purchases. They may also spread a positive word about your eCommerce business, driving higher sales. 
  • With instant deliveries, you can set your business apart from the competitors, gain an edge in the market, and attract new customers. 
  • If you offer customers the flexibility to customise the delivery options, including time slots, location, other preferences, etc., it can help you build customer trust and loyalty.
  • Instant delivery services have a positive impact on the local economy. They create job opportunities for individual delivery partners and support small and medium businesses. 

Types of Instant Parcel Delivery Options

There are three major choices in instant parcel delivery. These include the following:

  • Next day delivery: This option ensures delivery of a parcel within 24 hours of placing an order. It is most suited for parcels that are not extremely time-sensitive. 
  • Same-day delivery: This option suits time-sensitive parcels like documents or everyday essentials. Such deliveries are completed within 10-12 hours after the order is placed.
  • Instant delivery: This is suited for extremely time-sensitive parcels. Medicines and other pharmaceuticals along with groceries tend to choose this option. These deliveries are generally fulfilled within 15 minutes to an hour. 

How Fast Parcel Delivery Services Operate?

Conventional models of delivery have emerged and paved the way for fast delivery services. These old models are based on standard shipping models that required delivery times from a few days to weeks. With evolving trends and new market expectations, instant delivery services have changed the market dynamic. They strive to deliver products within a couple of hours or even minutes. They give unparalleled speed and ease to their customers. 

Instant parcel delivery services enable you to allocate a small stock of goods within warehouses that are scattered in the most populated areas of the city. When an order is placed by a customer, the parcel is packed and picked up. The final mile delivery is completed via road. 

Factors to Consider When Choosing an Instant Parcel Delivery Service

Here are a bunch of factors you must consider while picking your instant delivery service:

  • Customer expectations: Speed, security, efficiency, and size are some of the specific expectations that consumers tend to have. When choosing an instant delivery partner, these factors must be compared with the service provider’s catalogue to determine what fits your needs.
  • Affordability: The cost is a prime consideration when choosing an instant parcel delivery service. Your budget and the cost must sync. Shopping from different places and getting the best possible deal is a good option. After this, considering your delivery charges is also important as it will factor into the overall costs.
  • Tracking capability: You must ensure that your service provider gives you the feature of tracing where your parcel is. It allows you to estimate and plan your next steps more easily. It keeps you aware of delays as well.
  • Credibility of your service provider: Understanding how your service provider has performed in the market is something that will help you understand if they are reliable. You can check out online reviews and ask around to understand if they are suited to meet your needs. 
  • Delivery speed: Considering you’ll be offering instant delivery service to your customers, make sure the delivery partner you choose can match your business’s and customer’s demand for speed. However, it is essential to remember that the delivery partner may charge you a higher price for facilitating instant delivery services. 

Delivery in Minutes: How Shiprocket Quick Ensures Speed and Reliability

Shiprocket Quick is an all-in-one app designed especially for small businesses with exclusive features. It enables businesses to offer reliable instant deliveries to their customers. Shiprocket Quick integrates local delivery services, including Dunzo, Porter, Borzo, etc., into one app. Businesses can compare different local delivery services and partner with the one that best fits their budget from a single platform. With Shiprocket Quick’s faster rider allocation feature, businesses can ensure customer orders are delivered instantly and reliably. In addition to quick rider assignment, it offers live order tracking, API integrations, exclusive rates for D2C traders, etc. It also ensures businesses don’t have to pay any extra charges when customer demand surges. 

Conclusion

Instant delivery services are no longer a luxury but a necessity for eCommerce businesses looking to stay ahead. With the rise of consumer expectations for fast shipping, offering flexible, reliable, and speedy delivery options can give your business a competitive edge. Whether you partner with third-party logistics providers or build in-house delivery systems, the key is to prioritise efficiency and customer satisfaction while optimising your operations for growth.

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