8× ROAS with one
marketing platform
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40%
Anonymous user identification
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5x
More conversions
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50%
More repeat purchases
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45%
Less RTOs
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Join 3,000+ brands powering their growth
Let automation accelerate your eCommerce growth
Simplify your marketing with tools and features designed to engage your audience better and drive growth effortlessly.
Anonymous User Identification
Unlock revenue from anonymous website traffic. - Identify high-intent anonymous visitors before they disappear.
- Re-engage them with personalized WhatsApp messages to recover lost conversions.
Campaigns and Broadcasts
- Create automated campaigns that target the right customers at the right time.
- Schedule personalised offers to capture attention and maximise impact.
- Capitalise on customer activity to push tailored recommendations.
Instagram Chatbot
- Automate Instagram DMs to respond instantly to customer queries.
- Guide users through products, offers, and FAQs without manual effort.
- Convert Instagram conversations into qualified leads and sales.
WhatsApp Care
- Offer real-time customer support on WhatsApp with automated and human-assisted workflows.
- Resolve queries faster using smart routing, templates, and instant replies.
- Improve customer satisfaction by delivering seamless post-purchase support at scale.
Chatbot
- Build no-code chatbots to provide instant support and answers to customer queries.
- Automate personalised shopping experiences tailored to individual preferences.
- Increase conversions by turning customer conversations into direct sales.
Click-to-WhatsApp ads
- Launch Click-to-WhatsApp campaigns effortlessly.
- Drive direct conversations and engagement through targeted ads.
- Reach customers on WhatsApp and boost ROI with minimal effort.
RTO suite
- Keep customers updated with real-time order tracking and notifications.
- Encourage prepaid payments by seamlessly converting COD orders.
- Reduce return-to-origin cases with pre-ship and post-ship communications.
See the impact for yourself
20%
increased conversions
70%
more query resolutions
45%
lesser RTO cases
Engage customers everywhere
Reach your audience instantly via WhatsApp, Email and SMS—boost engagement and drive conversions effortlessly.
Refine targeting with automated segmentation
Pre-purchase
Target customers based on their journeys, offer personalised product suggestions, and boost sales.
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Prospective visitors
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Cart abandonment
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Checkout interruptions
Post-purchase
Transform completed transactions into new opportunities with strategic post-purchase actions.
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Unconfirmed orders
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Incomplete addresses
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COD Orders
Convert scrolls into sales
Take the next step—book a personalised demo, designed to address your unique business needs
Schedule 1:1 demoGet started in 4 easy steps
Experience it firsthand— hear what businesses say
Abhishek Sinha
CMO, Nappa Dori
Superb WhatsApp campaign execution during the ‘Black Friday Sale’ campaign. We saw a clear impact from the execution, with incredible reach and a high delivery success rate. This is how WhatsApp campaigns should deliver, contributing significantly to the business’s bottom line and adding substantial volume to retention marketing efforts.
Nishu Tomar
Co-founder & Director, Diabexy
Great marketing tool! We recently started using Shiprocket Engage360 for re-marketing and have seen a 10% growth in business. With this tool, you can easily reach out to your customers via email, SMS, WhatsApp, etc., at a very low cost to boost sales. Shiprocket offers a great advantage for D2C brands to easily connect with their customers.
Bhavika Joshi
CEO, Humming Herd
As the Head of Marketing at SNAANA, having the right CRM tool is key for retention marketing. Shiprocket Engage 360 has been instrumental for over 1.5 years, driving 10-12% of our revenue. With seamless integration, excellent support, and powerful segmentation, we’ve reduced cart abandonment and converted new users into buyers. We’re excited for even more growth ahead!