• Knowledge Base
• Billing and Remittances
• Freight Billing and Recharge

Why am I seeing a popup asking me to pay for weight differences?

What happens to my recharge balance if I cancel my account?

Are there any hidden charges such as Octroi, State taxes etc.?

How much of a discount am I getting on freight charges?

Why do I have to recharge my account before shipping?

Why are there additional charges for weight and RTO on my account?

Will I get reimbursed if the courier partner loses my package?

Why is there is a difference in entered weight and charged weight for a shipment?