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  • Why are there additional charges for weight and RTO on my account?

The additional charge is applied only if the entered weight is different from actual weight as shared by the courier company hence only Additional charges are only applied in case of weight discrepancy.

For RTO, if the order is to be returned to the origin, the additional charges are the standard charge taken by the courier company.

Last Updated: 6 years ago in Billing and Remittances, Freight Billing and Recharge

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