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Knowledge Base
Analytics and Reporting (2)
How do I see my shipments & orders report?
How do I see my inventory report?
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Billing and Remittances (19)
Which plan should I purchase?
What Is The Weight Dispute Manager?
Shipping Charge Reconciliation
Shiprocket Postpaid Feature
Are there any hidden charges such as Octroi, State taxes etc.?
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FAQs (2)
Do you have carriers who will ship perfumes, deodorants, liquid items, milk products?
How do I know which pin codes are serviceable while users place orders on my eCommerce store?
View All 2
Getting Started (9)
Category Settings
Tax Classes Settings
Company Settings
How do I track my shipments?
How does the shipping rate calculator work?
View All 9
International Shipping (4)
Which all courier partners do we support for international shipping?
Do we process international COD orders?
What is the required minimum value of prepaid orders for domestic and international orders?
Can I do bulk shipping or label assignment for international orders?
View All 4
Orders (19)
What is an unprocessable order?
Why don’t all my orders show up from my sales channels?
Can I create an order without adding a product to the catalog?
How do I automatically sync my orders from all channels?
How do I see my shipments & orders report?
View All 19
Products & Inventory (8)
What is an unmapped product in Channel Catalog?
Does Shiprocket support inventory management?
What is an SKU and why do I need it?
What is the use of product categories?
How do I automatically sync my inventory from all channels?
View All 8
Sales Channel Integrations (17)
Integrating eBay with ShipRocket
Integrating Magento v2 with ShipRocket
Integrate Prestashop With ShipRocket
Integration with Unicommerce
Troubleshooting Magento integration with Shiprocket
View All 17
Settings (1)
ShipRocket API Document Helpsheet
View All 1
Shipping (24)
What is the Pickup Cut-off time of Courier Partners?
Does Shiprocket help with filling out shipping forms?
Do your carriers have SLAs defined for late deliveries, pick ups, etc.?
What is the documentation required for International and Domestic Shipping?
How many pin codes does Shiprocket cover?
View All 24