Analytics and Reporting (2)

• How do I see my shipments & orders report?

• How do I see my inventory report?

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Billing and Remittances (19)

• Which plan should I purchase?

• What Is The Weight Dispute Manager?

• Shipping Charge Reconciliation

• Shiprocket Postpaid Feature

• Are there any hidden charges such as Octroi, State taxes etc.?

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Bulk Import and Export (4)

• Importing Orders

• Export Orders CSV

• Bulk CSV Import Orders

• Bulk Import Orders from Sales Channels

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Bulk Import and Export (1)

• Importing Orders

• Export Orders CSV

• Bulk CSV Import Orders

• Bulk Import Orders from Sales Channels

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Carriers (2)

• How does the shipping rate calculator work?

• How many couriers can I use? What do you mean by priority settings for courier?

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Carriers (9)

• How does the shipping rate calculator work?

• How many couriers can I use? What do you mean by priority settings for courier?

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Cash on Delivery Remittance (2)

• What are charges for COD collection?

• When do I receive my COD amount in my bank?

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Daily Workflows (3)

• How do I track my shipments?

• How does order processing work on Shiprocket? What is the procedure to ship products?

• Creating Your First Shipment with Shiprocket

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FAQs (2)

• Do you have carriers who will ship perfumes, deodorants, liquid items, milk products?

• How do I know which pin codes are serviceable while users place orders on my eCommerce store?

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Freight Billing and Recharge (8)

• Are there any hidden charges such as Octroi, State taxes etc.?

• What happens to my recharge balance if I cancel my account?

• Why am I seeing a popup asking me to pay for weight differences?

• Why is there is a difference in entered weight and charged weight for a shipment?

• Will I get reimbursed if the courier partner loses my package?

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Getting Started (9)

• Category Settings

• Tax Classes Settings

• Company Settings

• How do I track my shipments?

• How does the shipping rate calculator work?

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Importing Orders (4)

• What is an unprocessable order?

• Why don’t all my orders show up from my sales channels?

• How do I automatically sync my orders from all channels?

• How can I automatically update my stores’ orders?

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International Shipping (4)

• Which all courier partners do we support for international shipping?

• Do we process international COD orders?

• What is the required minimum value of prepaid orders for domestic and international orders?

• Can I do bulk shipping or label assignment for international orders?

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Inventory Management (3)

• Does Shiprocket support inventory management?

• How do I automatically sync my inventory from all channels?

• How do I see my inventory report?

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My Account (8)

• Which plan should I purchase?

• What Is The Weight Dispute Manager?

• Shiprocket Postpaid Feature

• How many courier companies will be visible on my Shiprocket account?

• What happens to my recharge balance if I cancel my account?

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Order Management (12)

• Can I create an order without adding a product to the catalog?

• How do I see my shipments & orders report?

• How do I print a picklist to fetch products from my warehouse?

• How can I automatically update my stores’ orders?

• Can I create a shipping label without having an order in Shiprocket?

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Orders (19)

• What is an unprocessable order?

• Why don’t all my orders show up from my sales channels?

• Can I create an order without adding a product to the catalog?

• How do I automatically sync my orders from all channels?

• How do I see my shipments & orders report?

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Printing (3)

• How do I print a manifest?

• How do I generate and print my shipping label?

• How do I generate and print an invoice?

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Product Management (4)

• What is an unmapped product in Channel Catalog?

• What is an SKU and why do I need it?

• What is the use of product categories?

• How do I add a single product to master catalog in Shiprocket?

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Products & Inventory (8)

• What is an unmapped product in Channel Catalog?

• Does Shiprocket support inventory management?

• What is an SKU and why do I need it?

• What is the use of product categories?

• How do I automatically sync my inventory from all channels?

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Sales Channel Integrations (17)

• Integrating eBay with ShipRocket

• Integrating Magento v2 with ShipRocket

• Integrate Prestashop With ShipRocket

• Integration with Unicommerce

• How do i integrate Ebay with ShipRocket!

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Sales Channels (1)

• What are channels? How can I use them?

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Sales Channels How Tos (5)

• Troubleshooting Magento integration with Shiprocket

• How do I know which pin codes are serviceable while users place site on my ecommerce store?

• Why don’t all my orders show up from my sales channels?

• How do I automatically sync my orders from all channels?

• How do I automatically sync my inventory from all channels?

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Sales Channels Integration Guides (13)

• Integrating eBay with ShipRocket

• Integrating Magento v2 with ShipRocket

• Integrate Prestashop With ShipRocket

• Integration with Unicommerce

• Troubleshooting Magento integration with Shiprocket

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Settings (1)

• ShipRocket API Document Helpsheet

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Shipment Management (10)

• Does Shiprocket help with filling out shipping forms?

• What is the documentation required for International and Domestic Shipping?

• Do you offer shipping insurance? Is there any maximum coverage amount?

• Will automatic email and SMS notifications go out to my customers on shipment status changes?

• Why am I seeing a popup asking me to pay for weight differences?

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Shipping (24)

• What is the Pickup Cut-off time of Courier Partners?

• Does Shiprocket help with filling out shipping forms?

• Do your carriers have SLAs defined for late deliveries, pick ups, etc.?

• What is the documentation required for International and Domestic Shipping?

• How many pin codes does Shiprocket cover?

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Shipping Labels (2)

• Can I make a shipping label without an order?

• How do I generate and print my shipping label?

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Shiprocket Settings (3)

• Category Settings

• Tax Classes Settings

• Company Settings

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Subscription Billing (4)

• Shipping Charge Reconciliation

• Why do you charge a subscription fees along with charging freight for every packet?

• Can I use all features of Shiprocket on the Lite plan?

• How do I upgrade or downgrade my Shiprocket account?

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Tracking Numbers (1)

• How do I track my orders?

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