Analytics and Reporting (2)

• How do I see my shipments & orders report?

• How do I see my inventory report?

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Billing and Remittances (19)

• Which plan should I purchase?

• What Is The Weight Dispute Manager?

• Shipping Charge Reconciliation

• Shiprocket Postpaid Feature

• Are there any hidden charges such as Octroi, State taxes etc.?

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FAQs (2)

• Do you have carriers who will ship perfumes, deodorants, liquid items, milk products?

• How do I know which pin codes are serviceable while users place orders on my eCommerce store?

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Getting Started (9)

• Category Settings

• Tax Classes Settings

• Company Settings

• How do I track my shipments?

• How does the shipping rate calculator work?

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International Shipping (4)

• Which all courier partners do we support for international shipping?

• Do we process international COD orders?

• What is the required minimum value of prepaid orders for domestic and international orders?

• Can I do bulk shipping or label assignment for international orders?

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Orders (19)

• What is an unprocessable order?

• Why don’t all my orders show up from my sales channels?

• Can I create an order without adding a product to the catalog?

• How do I automatically sync my orders from all channels?

• How do I see my shipments & orders report?

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Products & Inventory (8)

• What is an unmapped product in Channel Catalog?

• Does Shiprocket support inventory management?

• What is an SKU and why do I need it?

• What is the use of product categories?

• How do I automatically sync my inventory from all channels?

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Sales Channel Integrations (17)

• Integrating eBay with ShipRocket

• Integrating Magento v2 with ShipRocket

• Integrate Prestashop With ShipRocket

• Integration with Unicommerce

• Troubleshooting Magento integration with Shiprocket

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Settings (1)

• ShipRocket API Document Helpsheet

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Shipping (24)

• What is the Pickup Cut-off time of Courier Partners?

• Does Shiprocket help with filling out shipping forms?

• Do your carriers have SLAs defined for late deliveries, pick ups, etc.?

• What is the documentation required for International and Domestic Shipping?

• How many pin codes does Shiprocket cover?

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