Things To Keep In Mind When You Tie Up with A Courier Company

choose right courier partner

Shipping forms an integral part of any eCommerce business. As the crux of such companies depends on the timely delivery to customers, it is vital that you select the right delivery channel for a seamless experience. This way you can earn the goodwill of customers and add to your business. When it comes to delivery, the services of a courier company can come in handy. In most cases, eCommerce businesses tie up with a third-party logistics partner to deliver their products to customers. Selecting the right courier company can help ease your business complications to a great extent.

How to select a courier company for eCommerce business?

As there are lots of courier companies providing delivery solutions for online businesses with features like cod, prepaid payment modes, etc., you need to choose the one that suits your preferences and budget requirements. Moreover, it also needs to be considered whether the reach of the courier company will suffice your business needs. By examining all these factors, you will be in a better position to tie up with the right eCommerce courier franchise.

Factors to consider when opting for a logistics partner:

a) Check the shipment rates of the courier company

You need to consider the courier charges of the logistics company to see if it suits your business requirements. Many different courier companies in India have different rates and prices, so accordingly you need to weigh the pros and cons. Moreover, it is always advisable that you opt for premier courier companies that offer a seamless delivery experience. Some of the well-known courier companies include FedEx, DHL, Bluedart, Aramex, and so on. These companies not only provide services within the geographic location of the company but also provide international services.

If you believe that you need to have services from all these courier companies, then you don’t need to tie up with these service providers individually; instead, you should opt for shipping aggregators like ShipRocket, where you create your account and automatically gets tied up with all the major courier partners at once.

b) Check the delivery mechanism and hidden costs involved

Check the delivery mechanism of the courier company and accordingly choose your preferences. Moreover, checking the delivery mechanism process like the locations or pin codes covered by the courier company, the average delivery time and all these aspects need to be taken into consideration. It is of no use choosing a courier company that does not offer timely delivery or does not cover the location where you intend to deliver.

Last but not the least; make sure that there are no hidden charges involved. In most cases, these hidden costs add up to your expenditure and lower the profit margin. Read the terms and conditions of the courier company and make a legal contract that would come in handy in case of any disagreement or dispute.

c) Check if they have any additional benefits
Most shipping software offers other relevant features like inventory management and catalog sync from different sales channels. This step makes your work much more comfortable and helps process your orders faster. Thus, when you are paying a certain amount to use the platform make sure you check out what more can you achieve with the platform.

d) Read about them on other websites and forums
There is a good chance you will find reviews about them on various seller forums and discussions. These get you an insight to their functioning and provide a fair idea as to how viable your shipping partner is. If you have already made up your mind, it is a good idea to check out the reviews and prepare yourself for any similar circumstance that may arrive.

These basic pointers may seem unfruitful, but they are critical if you want to establish a long-standing and trust-worthy relationship with your shipping partner. Therefore, always look out!

Shiprocket : ecommerce shipping and logistics platform


  1. mohammed habeeb Reply

    i am going to start online company in India i want to COD service can u please guide me ..

  2. raju Reply

    we have start with online sale we need cod service

  3. Nitesh Verma Reply

    Hi team,

    I’m looking to come up with an e-commerce store. Does Shiprocket provide CoD and return service mechanism. Also, let me know if you have tool/s that needs to be integrated for an automated process.


    • Sanjay Negi Reply

      Hi Nitesh,

      Kindly drop an email to and we will get back to you on this.


  4. Indresh Kumar Kapupara Reply

    I am searching the franchisee of any delivery courier company in Jaipur.

    • Sanjay Negi Reply

      Hi Indresh,

      Kindly drop an email to and we will get back to you on this.


  5. Amit Reply

    Hi Team,
    i m looking for Shipping company, which can provide service for COD.
    waiting for your Favorable reply …

    • Sanjay Negi Reply

      Hi Amit,

      Please drop an email to and we will get back to you on this.


  6. Debabrat Adhikary Reply

    Dear Sir/Madam,

    I want to start franchise business in my local area. I’m very interested to start in franchise business . I assure you that I would hire competent staff member as required to operate the franchise.

    I request you to kindly schedule a personal meeting so as to discuss about the franchise application and other needed facts in greater detail.

    For so any other information that you may need from my side, please feel free to contact me on (7002100681)

    • Sanjay Negi Reply

      Hi Debabrat,

      Thanks for your query, your query has been forwarded to the relevant department. Someone will get back to you on this.


  7. Jitendra Kumar Choubisa Reply

    Dear Sir/Madam,

    I want to start franchise business in my local area. I’m very interested to start in franchise business.

  8. deeksha sharma Reply

    I have started my online business and I want to tie up with an courier service provider can you please guide me for the same.

    • Sanjay Negi Reply

      Hi Deeksha,

      Please drop an email to and we will help you with the same.


  9. RAJU GEORGE Reply

    hi shiprocket
    kindly email me your contact number or call me right now. thanks

    • Sanjay Negi Reply

      Hi Raju,

      Please email your query to or share your phone number on the same email id and our team will get back to you on this.


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