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Reduce RTO Losses Up To 45%

Increase your profitability with RTO prediction, real-time notifications, WhatsApp communication & an automated NDR panel.

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What Causes RTO?

  • Unaccepted Order

  • Customer Unavailability

  • Order Cancellation

  • Incorrect Address

  • Re-attempt Failure

  • Closed Premises

No More Turning Back

Keep moving forward with intelligent return order management.

  • Identify RTO Orders

    Leverage an AI/ML based prediction model to detect orders that pose a high risk of RTO. Know More

  • Send Real-Time Updates

    Notify your buyers at every stage by Email & SMS to improve your delivery success rate. Know More

  • Engage Via WhatsApp

    Communicate automatically to verify address & capture cancellation before shipping. Know More

  • Process NDR Quickly

    Use an automated dashboard to reduce your NDR processing time by 12 hours. Know More

Meet Shiprocket RTO Dashboard

Know everything about your RTO orders, customers, reasons & statuses.

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Less RTO, More ROI

Make your investments return, not your orders. Improve your profitability with Shiprocket.

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Learn All About RTO

Return to Origin

A Guide to eCommerce Return to Origin Processing & Terminology

It isn’t surprising to know that return rates for eCommerce platforms like Amazon and Flipkart have fallen from 22% last…

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How to reduce RTO with automated NDR panel

How Automation In Undelivered Order Management Can Lead To Profitable Shipping

Return order management takes up a considerable chunk of time in any eCommerce venture’s operations. You can definitely work to…

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What is NDR and RTO?

What Is Meant By Non-Delivery Report (NDR) And Return to Origin (RTO)?

The terms, Non-Delivery Report and Return to Origin are the two most common terms used in the shipping and logistics…

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