How Does Courier or Parcel Package Tracking System Works
For a seamless eCommerce shopping experience, it is essential to deliver the product promptly to the customer. And that’s where a professional courier service plays a vital role. But, have you ever thought about the process used for tracking such couriers and parcels that are shipped by the online sellers?
Let us have an idea about how do these courier companies work to make a seamless package tracking system, so it helps them deliver the item to the customer’s destination within the required time frame.
Tracking a package or courier involves a tedious process of localizing packages and containers, and different parcels at the time of sorting and delivery. It helps to verify their movement and source, and have an estimate of the estimated delivery date. The primary objective of this parcel tracking system is to provide customers with information about the details of the route of the package, delivery status, estimated delivery date, and the estimated time of delivery.
Here’s how a courier or parcel package tracking system works in eCommerce shipping:
In simple terms, tracking a package or courier involves the process of localizing packages and containers, and different parcels at the time of sorting and delivery. This helps to verify their movement and source, and have an estimate of the final delivery. The main objective of this parcel tracking system is to provide customers with information about the details of the route of the package, delivery status, estimated delivery date, and the estimated time of delivery.
This is how a courier or parcel package tracking system works in eCommerce shipping:
Bar Code Generation
The first step to the process, as soon as a product is handed over by the online seller to their courier company for delivery, a barcode is generated for the same and attached to it. A barcode is a unique ID that has all the details related to the parcel, like, pick up and destination details, buyer’s contact details, etc.
Scan Bar Code Details
The next step is when the item is loaded for the delivery, its bar code is scanned by the courier company, and this data is stored in the tracking system of that courier company’s website.
Storing the Scanned Data
As soon as the barcode is scanned, all the information related to the courier is stored in the tracking system, like, the time it left the courier agency (at seller’s location) for delivery, where it came from, where it is destined to, etc.
Receiving the Product
After leaving the courier agency at the seller’s location, the shipped item reaches to another branch of the courier agency at the buyer’s location.
Re-scanning the Bar Code
As soon as the new courier agency receives the product, it scans the barcode and stores the parcel details in the tracking system, which includes information related to its received time.
Out for Delivery
At this location of the courier company, the received item is scanned again when it is ready to be sent out for delivery. The scanned information is stored back in the tracking system, which includes the time the products left that courier agency for delivery.
Once the product is delivered to the end user or buyer, the tracking system is updated with the delivery status of item (for example, ‘Delivered’ in this case), delivery time, recipient’s name, etc.
The customer can track and see the movement of the package by entering the barcode number (or AWB number) on the website of the courier company. The barcode status provides a stepwise progression of where the package is at the moment.
One of the main advantages of the tracking system is that it reduces the package from getting lost or misplaced. Moreover, the customers also have an idea of their products which keeps them stress-free. With billions of packages being sent through courier, it really helps to track them well and avoid instances of loss or mishandling.
Tracking systems have become extremely sophisticated, thanks to the advanced technology platforms that they now use. Even if your package is thousands of miles away, you will be able to track it with just a click of the mouse.
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