The growth of eCommerce has brought about new challenges for online sellers like you. It’s crucial to ensure your orders are delivered on time, but trying to handle shipping on your own can be tough and inefficient for various reasons.
The B2C eCommerce industry is booming in India. With projected daily shipments to reach a whopping 12 million by 2024, shipping plays a pivotal role. Among the top players, DTDC and Blue Dart are prominent shipping companies. In this guide, we’ll compare these two options and explore alternatives for your eCommerce solutions.
Why You Need Shipping Partners
eCommerce works as a virtual business, and your goal is to make sure your customers receive their orders promptly and in excellent condition. Without reliable shipping partners, it can be challenging to fulfill orders efficiently, which may lead to customer dissatisfaction and lost sales.
Here are the key reasons why you need shipping partners:
- Bulk Rates: Partnering with shipping companies allows you to save money by accessing bulk rates for your shipping services. This is especially beneficial for smaller businesses starting out, as they may not have the high volumes needed for discounted shipping rates.
- Quicker Delivery: Shipping partners have established networks in place, so you can offer faster deliveries to your customers.
- Enhanced Customer Experience: Reliable shipping partners can ensure timely deliveries, leading to customer satisfaction and long-term brand loyalty.
- Add-on Services: Many shipping partners offer extra services like order tracking and insurance, helping you meet your customers’ diverse needs.
DTDC and Blue Dart: Which Is The Better Option?
When choosing between DTDC and Blue Dart, consider several factors. Both have their own strengths, and the comparison highlights specific areas of performance, particularly in the eCommerce shipping market. However, these factors are indicative and not comprehensive. Evaluate based on the real-time needs of your customers.
How Shiprocket Can Assist Your eCommerce Business With Shipping
For eCommerce businesses seeking the best of both worlds from the DTDC and Blue Dart comparison, Shiprocket is the solution. Shiprocket offers multiple shipping options through its network of partners, including DTDC and Blue Dart.
Shiprocket provides high visibility in delivery management, shipment tracking, and label generation. It also offers services like cash-on-delivery, international shipping, and reverse logistics. Shiprocket’s competitive pricing helps you save money, and its reliable, on-time delivery contributes to the overall success of your business.
Summing It Up
Shipping services play a vital role in the success of your eCommerce business. Outsourcing or partnering with shipping companies has become a valuable practice. While comparisons highlight specific strengths of both DTDC and Blue Dart, it’s essential to consider your customers’ preferences and choose the option that offers the best return on investment.
You can also explore alternatives like Shiprocket, which utilises advanced logistics software and efficient processes to ensure accurate, on-time deliveries, enhancing customer satisfaction. To learn more about Shiprocket’s shipping and growth solutions, click here.
Frequently Asked Questions(FAQs)
Although it is not wrong to use more than one shipping partner to deliver your online orders, it could get complicated and time-consuming to manage many partners. Identify and evaluate your logistics and shipping needs before deciding on who should be your shipping partner.
If your parcel is lost or damaged during the shipping process, you have to file a claim with the shipping company you had contracted to deliver. Blue Dart and DTDC have insurance coverage for their shipping parcels, and your claims are settled at the earliest.
