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Product Highlights From March 2024


Shivani Singh

Product Analyst @ Shiprocket

April 15, 2024

3 min read

In this modern era dominated by digital technology, businesses of all sizes rely on eCommerce as a vital platform to enhance their brand visibility and engage with consumers. Shiprocket acknowledges the importance of delivering a seamless and stress-free online experience for both sellers and buyers. 

Hence, we are committed to enhancing our platform and services continually to deliver the best possible outcomes for you. Let’s take a look at what improvements we have made this month to improve your overall shipping experience with us!

Introducing Shiprocket’s New Shortcuts Feature

Shortcuts are here to streamline your workflow and empower you to conquer your shipping needs with unprecedented speed and ease.

  • Lightning-fast Navigation: No more digging through menus or clicking through multiple pages. Shortcuts offer instant access to essential platform sections.
  • Instant Actionability: Swiftly ship orders, print invoices, or labels with intuitive shortcut commands, saving time and effort.
  • Seamless Bulk Operations: Manage multiple orders efficiently without leaving your keyboard. Perform actions on selected orders effortlessly. Boost productivity with shortcuts! 

Experience the future of order management with Shiprocket’s Shortcuts Feature! Get started with Shortcuts today and unlock a new level of efficiency and productivity on Shiprocket. Simply navigate to your profile icon, and click on Keyboard Shortcuts to view the entire list of shortcuts. Or click here for an instant view!

Automated Assignment For Accepted Returns

You can now auto-assign return orders manually created or received from the tracking page, streamlining your process efficiently.

Here’s a breakdown of what this update entails:

  • Effortless Return Management: You now have the option to automatically assign return orders, whether they’re created manually or received through the tracking page.
  • Instant Activation: Auto assignment kicks in as soon as the order is approved or added manually, saving your valuable time and effort.
  • Built-in Redundancy: In the rare event of assignment failure due to courier unavailability, a reattempt will be made the following day, ensuring smooth order processing.
  • Flexible Serviceability: Courier serviceability is contingent upon the logic of the courier rule applied by the user, providing flexibility and customisation.
  • Streamlined Approval Process: Requests from the tracking page that require your action can now be automated with just a toggle. You can select the return reasons you want to auto-approve, ensuring seamless workflow adjustments.

Streamline your returns process and ensure smoother operations with this new feature!

Buyers Can Request Reattempt Via Tracking Page

Now, buyers can easily request a reattempt delivery directly from the tracking page, streamlining the process for both buyers and sellers. Additionally, we’ve introduced a new feature that displays attempt-wise reasons on the tracking page. It provide buyers with greater visibility into the delivery process. 

To simplify the reattempt request process, we’ve maintained static questions, reducing complexity at the backend while ensuring a standardised format for users. Plus, we’ve included order details at the bottom of the tracking page, along with customisable additions based on selected templates, further optimising the user experience.

Multiple SKU Search Now Available

Now, effortlessly locate orders using our Multiple SKU Search feature. Whether you’re managing a handful of products or an extensive inventory, finding what you need is now quicker and simpler than ever before. Save time and streamline your workflow with this powerful addition to our platform.

Final Takeaway!

At Shiprocket, we value the importance of a seamless selling process for your business’s success and growth. We are dedicated to improving our platform’s user-friendliness, ensuring you have a hassle-free selling experience. Stay updated on our latest innovations and announcements as we strive to serve you better and appreciate your business.

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