Product Updates – August 2024

Shiprocket X – Introducing Separate Tabs for B2C, B2B Air, and B2B Ocean

We are excited to announce a new feature update in the International Order creation workflow—separate tabs for B2C, B2B Air, and B2B Ocean shipments. This enhancement allows sellers to effortlessly navigate and manage their logistics operations by categorizing shipments according to type.

Update on FBA Order Flow & Search Functionality 🚚🔍

We’ve streamlined the E-commerce B2C order creation process by removing the FBA (Fulfilled by Amazon) option. FBA Order Flow is now exclusively available for Air Cargo and Ocean LCL shipments, ensuring a more focused and efficient experience for sellers managing larger shipments.

Additionally, we’ve enhanced the search functionality—users can now easily search by FBA code. If an FBA address isn’t found, users have the flexibility to manually enter a custom FBA address, ensuring seamless order creation and accurate deliveries.

Currency Dropdown Location Update 💱

We’ve made a user-friendly change to the “Add Buyer Details” section—the Currency Dropdown has been relocated for better accessibility and ease of use. This update streamlines the process, making it simpler to select the appropriate currency while adding buyer details.

Shipment Purpose Update 🚛

We’ve improved the shipment purpose selection by changing it from a dropdown menu to radio buttons. This enhancement simplifies the process, making it quicker and easier for users to select the appropriate shipment purpose with just a click.

Multi-Package Shipments Update 📦✈️🌊

Multi-package shipments can now be created exclusively in Air Cargo and Ocean categories. Sellers must select “Yes” if an MPS (Multi-Package Shipment) is created. Additionally, to streamline the process, sellers can duplicate existing packages if multiple identical packages need to be created.

Update on IGST Payment Status 🚫📜

For CSB5 and Cargo shipment purposes, the IGST Payment Status option “A – Not Applicable” has been removed. This update ensures a more accurate representation of payment statuses and streamlines the process for managing shipments.

Auto Pickup Scheduled Screen Update 📱✅

We’ve resolved an issue in the Mobile App where scheduling a pickup with couriers like Amazon and Shadowfax Surface Instant was not displaying the success screen for already listed orders. The success page now correctly reflects the scheduled pickup status, ensuring a seamless user experience.

📋 Enhanced Experience

We’ve introduced the ‘Click to Copy’ feature to improve the copying process. This feature is now available at multiple points on both the listing page and the order detail page.

To provide a more consistent experience, the upfront ‘Click to Copy’ (C2C) icon has been removed and will now appear only when you hover over the relevant fields.

🆕 New KYC Category: Hindu Undivided Families (HUF)

We’re excited to announce the addition of a new category under individual KYC types: Hindu Undivided Families (HUF). Sellers can now easily complete this KYC process through eKYC using Aadhaar.

To complete the HUF KYC, sellers will need the following documents:

• PAN Card
• Deed of Declaration of HUF
• Bank Passbook or Bank Statement in the name of the HUF

🛠️ Manifest Download Fixed as per Applied Filter

We’ve resolved the issue with the Manifest Download functionality. Previously, the system was downloading all orders, regardless of the applied filter. Now, the manifest download will correctly reflect only the orders matching the applied filters, ensuring accuracy and efficiency.

🚀 Magento Custom Status Mapping and Push Update Fixed

Magento offers the ability to create custom order statuses on the platform, and we’ve enhanced this by enabling seamless mapping of these custom statuses with Shiprocket statuses directly from the channel settings page. Additionally, we’ve resolved any issues related to pushing the updated order statuses from Shiprocket to Magento, ensuring that each order reflects the correct status as defined by the seller.

🚚 Suboptimal Courier Selection on the Ship Now Page

Feature: This feature empowers sellers to select the best courier options, including those that were previously disabled.

Benefit: Ship smarter, not harder! Optimize your shipping process with cheaper and faster courier options.

🌍 LUT Number in International Shipping Preferences

Managing your LUT (Letter of Undertaking) Number just got easier! You can now save your LUT Number in the Order Preference section within the settings page. Once saved, it will automatically apply to all your single and bulk orders, eliminating the need to enter it manually every time.

How to Save Your LUT Number:

1. Go to Settings.
2. Select International Shipping.
3. Navigate to Order Preferences.
4. Enter your LUT Number.

From now on, your LUT Number will be pre-filled for all future orders, streamlining your shipping process!

🛠️ Seller-Centric Developments – Shiprocket Fulfillment

1. USN Number Visibility: The USN number is now visible in the SR orders report for SRF (Shiprocket Fulfillment) sellers, improving order tracking and management.

2. Returns Report Creation: A new returns report is available for all sellers on the SRF OMS panel, making it easier to file claims on marketplaces and manage returns efficiently.

🎉 Exciting Enhancements to Our Recharge Pop-up!

We’re thrilled to announce some fantastic updates to our recharge pop-up! 🎉

1. Celebrate with Confetti: To make your experience more joyful, we’ve added a burst of confetti to the pop-up. Each recharge is now a mini-celebration!
2. Understand Coupon Value: Sellers can now easily comprehend the value of their coupons with our new, user-friendly option. This enhancement ensures clarity and convenience for all our users.

Experience these new features now and enjoy a more vibrant and informative recharge process!

🚫 Improved Error File Handling in Activity Log

We’re excited to announce an important update to the Activity Log on the seller panel!

Previously, sellers would see a download icon for both successfully processed orders and error/failed orders. Even if there were no errors in the bulk action file, the option to download an empty report was still available.

What’s New:

• No More Empty Downloads: We’ve removed the empty file download icon when there are no errors found in the bulk action. This ensures a cleaner and more efficient user experience.

Enjoy a more streamlined and intuitive Activity Log with this latest enhancement!

🚚 3 Hours Guaranteed Pickup by Shadowfax Surface Instant

Introducing Shadowfax Instant Surface, our new courier service offering guaranteed pickups within 3 hours when scheduled between 9 AM – 12 PM. Here are the key details:

• Fast Pickup: Schedule your pickup between 9 AM and 12 PM for guaranteed collection within 3 hours.
• Flexible Scheduling: If you schedule outside of this time slot, the panel and pop-ups will show the next available pickup time for your convenience.
• Real-Time Updates: Receive notifications on WhatsApp when your pickup is scheduled and when it’s out for pickup.
• Multi-Platform Availability: This service is accessible on both our web platform and mobile app.
• Limited Availability: Currently available for a select set of pincodes only.

Experience the speed and efficiency of Shadowfax Instant Surface today!

🚀 Shiprocket IOSS/EORI Service Changes

Order Creation Update

• Automatic Deselection: When creating new orders, the Shiprocket IOSS and EORI services will now be auto-deselected. Users will need to manually select these services if they wish to use them.

🖼️ Aramex PDF to Image Conversion of Weight Images

Improved Accessibility

• Enhanced Access: Approximately 33% of the weight images received from Aramex were in PDF format, making them inaccessible to end users (sellers).
• Solution: These PDF files have been converted to images, allowing sellers easy access to the Weight Management screen.

📜 De-minimis Check and Invoice Change

Alignment

• Customs Compliance: Invoice data is now aligned with customs manifest data.

Changes

• New Column: A new column for the total taxable value has been added to the invoice.
• Column Removal: The discount column has been removed from the invoice.
• Item Level Adjustment: Items under 3C and MIES have been moved from the item level to the invoice level.
• De-minimis Check: The De-minimis check now applies to the sum of the total taxable value in the invoice, rather than the order total.

Experience these updates for a smoother and more efficient process!

🔒 Unsecured Shipments Lost: A New Awareness Initiative

Understanding Losses

• Seller Vigilance: Most sellers are keen on minimizing their losses, but unforeseen circumstances can lead to lost shipments during transit.
• Transparency: To highlight the importance of securing shipments, we now display the amount of unsecured shipments that a seller has lost in the last 6 months.

Helping Sellers Opt for Secure

• Popup Introduction: We’ve added a popup on the package details screen, allowing sellers to opt for secure shipping directly. This feature helps sellers avoid the risk of lost shipments and ensures peace of mind.

By making these updates, we aim to increase awareness about the benefits of securing shipments and provide an easy way for sellers to protect their packages.

✨ New and Improved Settings Page!

We’re thrilled to announce a fresh, new look for the Settings page on Shiprocket! Here’s what’s new:

• Simplified Layout: The redesigned layout is now more user-friendly and intuitive.
• Easy Navigation: Quickly find and manage your preferences, account details, and various other settings.

Check out the new and improved Settings page and enjoy a smoother, more efficient experience!

📋 New and Improved Bulk Activity Log Page!

We have revamped the Activity Logs section in Shiprocket to help you more efficiently keep track of all your bulk actions and download various files. Here’s what’s new:

• Clearer Interface: The new design offers a clearer, more intuitive interface.
• Simplified Tracking: Easily view all your bulk order activities at a glance.

Explore the updated Bulk Activity Log and enjoy a more streamlined experience!