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All You Need To Know About Aramex – Facts, Courier Tracking, Delivery Time

Puneet Bhalla

Associate Director - Marketing @ Shiprocket

March 5, 2018

5 min read

Aramex is an international logistics services and mail delivery company based in Dubai, UAE (United Arab Emirates). The courier delivery company is listed on NASDAQ and Dubai Financial Market. Approximately, there are about 17000+ employees that are working for the company in 65+ different countries. It is located between the crossroads of the east and west. The company aims at providing customized logistics solutions for the customers in a large number of places around the world. Aramex is best recognized for its personalized services to businesses located in different regions of the world.

The company has introduced leading express delivery services in the market, mainly in the Middle East and other emerging opportune economies. Being one of the frontrunners in the logistics services, Aramex offers a plethora of services that include courier delivery, package forwarding services, logistics, eCommerce management along with supply chain management services. Furthermore, Aramex has established itself as a sustainable courier on the path to growth. Till date, it has contributed to more than  180 educational, social and environmental causes at a global scale.

Aramex believes in innovation and implementing technology-driven solutions for its services. For this reason, the company does not invest much in the infrastructure and instead partners with local logistics service providers that have strong knowledge and resources for a particular region. This practice helps Aramex cater successfully to the last mile delivery needs of the people.

The future prospects of Aramex are built on supporting greater trade in International markets. It is embracing technology that has the power to transform and influence daily lives and establishing digital connectivity for an enhanced lifestyle.

Who Is The Founder Of Aramex?

In 1982, Aramex was founded by Fadi Ghandour and his business partner Bill Kingson. Ghandour completed his BA (Political Science) from George Washington University before starting the courier company.


The first office was established in the regions of Amman and New York in 1982. Later in the year 1990, the company was co-founded with Airborne Express and the Overseas Express Carrier. Aramex started offering Express, freight and domestic shipping in the year 1994, all under one roof. In 1997, it became the first Arab company to be listed under NASDAQ. The company had launched a corporate university and adopted sustainable reporting in 2003.


Over the years, Aramex has partnered and acquired plenty of regional couriers across the world. These include Post Net South Africa in 2014, Australia’s Mail Call Couriers in 2015 along with Fastway Limited in 2016.

What Is The Full Form (Initial Name) Of Aramex?

Initially, Aramex was known as ‘Arab American Express’.

Where Is The Headquarter Of Aramex Logistics Company?

Aramex is headquartered in Dubai, UAE (United Arab Emirates).

How Many Pin Codes Are Covered By Aramex In India For Courier Delivery?

Aramex makes courier package deliveries to more than 3,200 pin codes in India.

What Are The Types Of Logistics/Shipping Services Offered By Aramex?

Aramex gives basically two types of shipping solutions:

  • Express Services
  • Freight Services

Apart from these, the logistics services of Aramex include a wide range of innovative and logistics and transportation technology. These can help businesses grow and increase the level of satisfaction of their customers. The list of services from Aramex can also be applied to different models of business, depending upon their industry requirements. Two of the significant logistics services from Aramex include:

Warehousing: The idea behind warehousing is not just keeping the physical goods in one place, but monitoring and managing them as per the supply chain demands. Aramex can help sellers store and manage their inventory with the help of cutting-edge industry technology. The real-time visibility also helps businesses keep a check on their selling inventory.

Facility Management: The facility management services at Aramex allow sellers to focus on selling products while management of facilities is efficiently taken care. The company can adequately manage your stock while minimizing waste, creating better utilization of space, selecting the right equipment and more. Other facility management services include co-packaging, bundling, fashion services, on-site services, developing stand-alone applications etc.

What Is Meant By Aramex Express Services?

Express service is a shipping solution to parcel lightweight courier packages in small quantity across the globe.

Aramex’s Express Services work in 3 modes:

  • Export Express: With this service, you can send your courier packages across the globe, with real-time tracking and delivery proof.
  • Import Express: With this service, you can import documents and courier parcels from anywhere to anywhere in the world.
  • Domestic Express: With this service, you send shipments within your country or city, and can expect timely delivery of the items while tracking the shipment online.

What Is Meant By Aramex Freight Services?

Freight service is a shipping solution to ship large items across the globe. It works via all three modes of transportation – land, water, and air.

Aramex Customer Care Details

Aramex customer care is available at more than 37 locations in India. However, when you use Aramex via Shiprocket, you don’t need to go anywhere else to locate nearest customer support of the logistics company. In that case, Shiprocket will negotiate with Aramex for your courier rates to be charged (which is minimum in the eCommerce logistics industry). Our reliable customer support team will be your one-stop destination for all the queries related to Aramex courier services.

Aramex Courier Tracking Process

All the shipments that you courier through Aramex via Shiprocket can be easily tracked within our control panel.

Calculate Aramex Shipping Charges/ Courier Rates

To calculate what you would be charged for a shipment via Aramex logistics company, make use of our simple shipping rate calculator.

What Is The Delivery Time Taken By Aramex Couriers?

The time taken by Aramex for delivering a product to its destination depends on the distance between the pick-up point and the destination of the courier. Aramex can deliver your products on the same day depending on the time and required distance to be traveled.

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