Product Updates

Product Updates – July 2025

🚀 Introducing Instant Cash – A Digital Credit Line

We’re thrilled to launch Instant Cash, a first-of-its-kind digital credit line, exclusively for Shiprocket sellers. This fully digital journey helps you unlock capital in just a few minutes – no paperwork, no calls, no waiting. With Instant Cash, your credit line is pre-approved and ready to use – withdraw anytime, repay on the go, and grow your business at your pace.

Key Highlights of Instant Cash:

🔁 Revolving Credit Line – Repay and reuse, as per your business needs

🔄Withdraw Multiple Times – Instant access, anytime

💸 Auto-EMI Repayment – Directly deducted from your COD remittance

How It Works – As Simple As It Gets:

1️⃣ Fill a quick form with your basic details

2️⃣ Complete instant, paperless KYC in seconds

3️⃣ Get a sanctioned credit line – track, withdraw, and manage funds from your dashboard📍

Now Live on the Seller Panel!

🔥 Don’t miss out — apply today and unlock a smarter way to fund your growth with Instant Cash! 🔥

🚀 Introducing a Smarter Way to Manage NDRs

We’ve redesigned the NDR (Non-Delivery Report) experience to make recovering shipments simpler, faster, and more effective.

This isn’t just a new look — it’s a new way to take control of your deliveries.

⚡ Auto-Reattempts — Zero Manual Effort

No more clicking “Reattempt” for every undelivered order.

All eligible shipments are now re-attempted automatically, saving you time and effort.

🎯 One Smart Button: Act on Shipment

Forget juggling multiple actions — everything you need is now under one button:

  • ✏️ Update address, phone number, or reattempt date
  • 📝 Add buyer notes or share confirmation proof (BPR)
  • 🎟️ Raise a support ticket instantly

One click. All actions. Zero hassle.

🧭 Smarter Guidance, Less Guesswork

Stay informed at every step:

  • Automated Action: See what Shiprocket will handle for you
  • Take Action: Get notified when your input can improve delivery chances (like updating an address)

You’ll always know what’s happening — and what’s expected from you.

📜 A Unified Timeline

Track everything in one clean view:

  • Buyer calls
  • Courier updates
  • Action logs

No more switching tabs or hunting for updates.

📞 Smarter Buyer Call Flow

Calling a buyer just got easier.

Our new guided form helps you log responses, update details, and record confirmations — replacing the old missed-call process with a structured, reliable flow.

It’s live now. Go ahead and try it out. Let’s turn more undelivered orders into successful deliveries — together.

Ruchika Gupta

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