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Simplified Guide To Shipping For Small Business When You Sell From Your Home

Puneet Bhalla

Associate Director - Marketing @ Shiprocket

August 9, 2017

5 min read

eCommerce is a thriving business segment in the present times. With the technology boom and increase in digitization, people have been lured towards the idea of shopping in the comfort of their homes. With this pervasive ideology of fair play, various small eCommerce businesses are picking up the pace from their homes which are their makeshift offices. An essential and urgent process that completes the operations of any eCommerce business is shipping.

sell from home and ship

Without shipping, an eCommerce business cannot exist, making it an indispensable part of the whole idea. Thus, to make sure your pre-shipping efforts are paid off well, you need to emphasize your efforts on shipping for small business.

How To Plan The Shipping Of Your Products?

Before you even start an eCommerce business, it is essential that you chalk out the shipping and fulfillment process for your products. Depending on the cost and weight of your products, you will have to decide on one of the many options available to make your goods available to the customer. In India, many logistics firms provide shipping services for online businesses all over the country at varying rates and charges. While you can choose one of these options anytime, you can also explore opportunities for contract shipping and bulk shipping or ship using shipping software. While the process will remain the same in either case, you might get the benefit of reduced charges and rates with one or the other option.

Why Is It Important To Offer Excellent Shipping Service?

For the most part, since eCommerce businesses lack a personal touch, the only point of contact that a customer comes in with the company is when he receives the product. You may even consider that the delivery person who delivers your product to the customer’s doorstep is likely a representative of your business. Therefore, to control the customer’s impression of your business, it is essential to make this process seamless and fluid so that your customer receives his products with satisfaction. Let us take a look at the elements that are likely to impress your customer with your shipping choices.

How Do You Ship Things From Home To Customers?

With a few general pointers in mind, you can get the whole process quite right and quickly gain your customer’s confidence.

  • How you pack a box for shipping makes a lot of difference. With different varieties of products, you would be forced to choose a different form of packaging. For example, items that can suffer breakage easily need to be packed with ample stuffing and bubble wrap to avoid the incidence of damage. Similarly, other items might require packing space in the carton while you send them out. The critical point to note here is that you must not stuff the items or present them poorly. Pack them in a way that when the customer opens the package, he feels flushed with excitement and satisfaction.
  • Choose different packaging options, such as corrugated pads or secure fold mailers for specific products.
  • Choose a convenient and friendly shipping carrier that meets your budget and cost targets. You can opt for contract shipping or local shipping carriers, depending on the items to be shipped and their costs.
  • Define the shipping constraints that you wish to impose on your customers. This could include free shipping or chargeable shipping. Policies in this regard would have to be framed separately.
  • Calculate shipping rates in advance for your ready reference, which are based on packing size, package weight, departing country, and insurance. (Rate calculator below!)

Once you have set everything for your goods to reach your customer, make sure that you follow up with the shipping carrier at regular intervals to ensure that your products are on time and will contact the intended customer within the time frame, as promised by you. By taking care of each step, you can deliver up to your consumer’s expectations.

How You Can Ship Products From Home Through Shiprocket?

With Shiprocket, you can reach out to 24000+ pin codes and 220+ countries and territories at rates starting at just ₹20/5oo grams. To start shipping, sign up on the Shiprocket panel and add orders. Next, choose the courier partner of your choice from the list of 25+ carriers and schedule a pickup.

You can also keep your customers posted about their parcel throughout the shipment journey and keep them excited.

FAQs (Frequently Asked Questions) 

Can I tie up with aggregators like Shiprocket if I sell from social media platforms?

Yes. Shiprocket lets you add orders manually to the platform or import them. You can easily upload a day’s orders and ship them in a few clicks. 

Can I offer COD services even if I have a small bunch of orders?

Absolutely! You can choose to offer COD or prepaid and decide for each order individually. 

What is meant by shipping software?

Shipping software is an online solution available to help you carry out shipping without going to a physical courier hub. You can schedule pickups, check shipping costs, and track packages right from your laptop or mobile device. 

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21 thoughts on “Simplified Guide To Shipping For Small Business When You Sell From Your Home

    1. Hi Kaleem,

      To provide the cheapest door-to-door delivery, you can follow this link – Just create your account and ship with a powerful dashboard that contains features like 26000+ Pincode reach, 17+ courier partners, etc.
      Hope this helps!

      Thanks & Regards,
      Srishti Arora

  1. I am a gifting solutions intergrator and need packaging and delivery services from multiple pickup points. The products needs to be picked up from the pickup point, packaged and delivered. Would ShipRocket be able to provide such a model for our operations?

    1. Hi Apurv,

      You can read more about our fulfillment model as it will be suited for your business. Please find the information here –

  2. I had an small offline retail store for many years, recently i had started my ecommerce website for which i am looking a affordable shipping provider to ship my products to customers.

  3. I am about to start a handmade soap business, I need somebody to deliver the soaps around the city and I am from Kolkata. Kindly help

    1. Hi Rituparna,

      You can get started with Shiprocket. You get access to over 27000+ pincodes in India and 17+ courier partners. Since jewelry items need to be shipped securely as they are of high value, Shiprocket also offers shipping insurance of Rs. 5000. Just follow this link to get started –

  4. Hi ..
    I am planning to start a small online business but looking for some platform that can help me to delivery my product to customers
    Am I approaching the correct and suitable website for this ..pls reply..

  5. Hey, my friend is thinking to start a e bussines soon …she needs some help to ship all over india, Does she have to decide a pick up point for deleveries…I’m looking forward your reply ????

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