Top eCommerce Shipping Services in India For Small Businesses

Shipping services in India have undergone significant changes over the past decade, driven by increasing global trade and technological advancements. Compared to the global scenario, India still has room for development, but the sector is expanding at very high rates, with more players entering the market every year. 

With a rapidly growing eCommerce industry and increased consumer demand, shipping services in India are becoming more critical than ever.

Logistics providers have become the backbone of commercial activities, and adopting global trends and practices is vital to bring about change in this industry across the country. Let us look at some trends and the quality of services that drive such changes. 

5 Best Shipping Service Providers in India

India has a large and growing eCommerce market, which means there is a high demand for reliable and affordable shipping services. Let us look at the top 5 shipping service providers in India. 

1. Delhivery

Delhivery is a logistics and shipping service provider offering end-to-end eCommerce business solutions. Delhivery serves over 20,000 pin codes across India, which makes it easy for businesses to ship their products to customers in remote locations. 

2. FedEx

FedEx is a global courier and shipping service provider with a strong presence in India. FedEx has a network of over 450 pickup and delivery locations in India, making it easy for businesses to ship their products to customers nationwide. The company also offers real-time tracking and a user-friendly online portal for easy management of shipments.

3. Blue Dart

Blue Dart is a logistics and shipping service provider offering end-to-end eCommerce business solutions. Blue Dart has a network of over 35,000 locations across India, which makes it easy for businesses to ship their products to customers in remote locations.  

4. Gati

The company has a network of over 5,000 pickup and delivery locations across India, making it easy for businesses to ship their products to customers nationwide. Gati also offers real-time tracking and a user-friendly online portal for easy management of shipments. 

5. Ecom Express

Ecom Express is a logistics and shipping service provider specialising in eCommerce deliveries. Ecom Express has a network of over 25,000 locations across India, which makes it easy for businesses to ship their products to customers in remote locations. 

Delhivery, FedEx, Blue Dart, Gati, and Ecom Express are some of the top shipping service providers in India that offer reliable and affordable shipping solutions for eCommerce businesses. Each of these services has its own strengths and weaknesses, so businesses should choose the one that best meets their specific needs and requirements. 

Today a number of service providers like Shiprocket with technology-enabled solutions are rewriting the industry standards in India. The primary focus of this player is to extend logistics support to every business in the country, located in every corner of the country. Working closely with small and medium businesses, Shiprocket has partnered with the trendsetting eCommerce giants in non-stop logistics support and shipping services throughout the country. Leveraging the industry practices and innovating further to improve time, costs and service levels, Shiprocket has been pursuing to bring a new shipping service standard in the country. 

As we move into 2023, the shipping industry in India is witnessing several trends, such as the following:

Technology Integration

The industry increasingly adopts technology to streamline operations, improve efficiency, and provide better customer service. It includes using IoT devices, AI-powered analytics, and blockchain technology.


With growing environmental concerns, shipping companies are taking steps towards sustainability. It includes reducing carbon emissions, using eco-friendly packaging, and implementing green logistics practices.

Real-Time Tracking

Real-time tracking of shipments is becoming the norm, providing greater transparency to customers and helping companies optimise their operations.

Port Modernization

The Indian government has been investing in modernising and upgrading ports to accommodate larger vessels and increase efficiency. This includes the development of deep-sea ports, container terminals, and the use of automated cranes.

Collaborative Logistics

Collaborative logistics refers to sharing resources and facilities between shipping companies, carriers, and logistics providers to optimise operations and reduce costs. This trend is likely to grow in 2023 as companies look for ways to improve efficiency and reduce their environmental impact.

Diversification of Services

Shipping companies are expanding their offerings beyond traditional cargo transportation to include value-added services such as warehousing, customs clearance, and door-to-door delivery. This trend is driven by the growing demand for integrated logistics solutions.

Last-Mile Innovations

Last-mile delivery remains a critical aspect of the shipping industry, and companies are investing in innovative solutions to improve efficiency and reduce costs. This includes the use of electric vehicles, micro-warehouses, and crowd-sourced delivery.

Increased Focus on Security

Security remains a significant concern in the shipping industry, with the risk of piracy, theft, and smuggling. Shipping companies are investing in security measures such as satellite tracking, biometric identification, and cargo scanning to ensure the safety of shipments and personnel.

How Can Shiprocket Make a Difference in the Current Scenario?

Shiprocket has significantly impacted the Indian shipping industry by offering an “all-in-one solution” for shipping and logistics services. Shipping is critical to selling products online, and having a reliable and fast-delivery partner is essential for success. Its uniquely-placed service platform delivers the following differentiating services: 

  • Technology-driven services: It offers timely order tracking and updates via SMS or email. Its consolidated system allows you to track and share updates with your customers.
  • Affordable shipping: It offers competitive rates based on your customers’ destination. It is constantly exploring opportunities to reduce shipping costs.
  • Easy integrations with sales channels: It easily integrates with your website and other sales channels using a plugin that does not require coding knowledge.
  • Same-day delivery: Many customers are willing to pay extra for faster delivery, with over 80% of customers desiring same-day shipping. Shiprocket caters to this demand with same-day, next-day and express delivery services.
  • 24*7 availability: It is a reliable service with the best shipping partners, ensuring services are available regularly. 
  • Accessibility: It services tier 2 and tier 3 towns in India, as these locations accounted for a significant percentage of YoY incremental volume in the eCommerce sector. Ensuring accessibility is a critical component of Shiprocket’s services.

Shiprocket provides a user-friendly platform allowing businesses to manage their shipping operations seamlessly. Their services include shipping, tracking, and fulfilment, offering affordable rates and quick delivery times. Shiprocket also has a vast network of partners, allowing them to provide shipping services throughout India and beyond. With a focus on customer satisfaction and innovation, Shiprocket is a game-changer in the Indian shipping industry. Shiprocket has already adopted service trends in 2023 and ensures real-time tracking, a technology-driven service ecosystem and affordable services. 


E-commerce companies require efficient and reliable shipping solutions to ensure customers receive their products on time and in good condition. These top 5 all-in-one shipping solutions provide comprehensive services, including shipping label generation, real-time tracking, and multi-carrier integration. Providers such as Shiprocket offer technology-first services as they align with top shipping trends in 2023. These providers simplify the shipping process and help streamline operations, reduce costs, and improve customer satisfaction.

Frequently Asked Questions(FAQs)

How can I track my shipment with Shiprocket?

Shiprocket provides real-time tracking of shipments on its platform. The tracking number provided by the shipping provider allows customers to track their shipment at every milestone.

How does Delhivery ensure fast delivery?

Delhivery has a vast network of partners and delivery agents, allowing them to deliver packages quickly and efficiently. They also use technology to optimise their operations and provide real-time tracking of shipments.

What shipping options does Blue Dart offer?

Blue Dart offers a range of shipping options, including same-day, next-day, and door-to-door services. They also offer international shipping services.

Does Shiprocket provide fulfillment services? 

Yes, Shiprocket provides fulfillment services, allowing businesses to store their inventory in Shiprocket Fulfillment’s warehouses and manage their order fulfillment operations through their platform.

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