UPDATE: Shiprocket Resumes Shipping of All eCommerce Goods in Red, Orange & Green Zones Amid the Corona Virus Outbreak
After the latest update by the Ministry of Home Affairs (MHA) on 17 May 2020, announcing a 2-week extension to the ongoing lockdown, they have also announced considerable relaxations in certain areas.
The ban on the shipping of non-essential items has been lifted from all districts in the country. These include districts that come under the Red, Orange and Green zones as specified by the GoI in the letter dated 17 May 2020, issued by the Ministry of Home Affairs.
No eCommerce deliveries are allowed in the containment zones.
We want to inform you that Shiprocket will resume the shipping of non-essential items in the Red, Orange, and Green zones (ALL ZONES) from 18 May 2020.
If you want to resume shipping with us, contact your Key Account Managers at the earliest so we can arrange for pickups. If you do not have an assigned account manager, reach out to our support team at 9266623006, and we’ll do our best to get you on track.
Active Courier Partners
To deliver your non-essential goods, you can choose any of the following courier services:
- Delhivery Surface (500 GM, Standard 5KG, Lite 2KG)
- FedEx (Surface, Surface Lite, Surface 1KG)
- Xpressbees Surface 500GM
- Ecom Express & ROS
- Ekart Surface
- Bluedart (Air Mode)
- Shadowfax Forward
- DHL (International)
- Aramex (International)
List of Serviceable Pincodes
Please Note: The zone classification is dynamic, and we will keep posting you about any new changes. Click the button to access the latest pin code list.
Note: More couriers will be available as and when they become operational to ship non-essential items. Shiprocket is closely working with these courier partners and information about their operations will be shared as soon as it is available.
Important Things to Remember
Courier Partner Guidelines
- The pickup cut off time for FedEx is 2 PM and you can request pickups till 12 PM. Kindly cooperate with pickup agents and prepare shipments accordingly. Also, FedEx will be carrying out contactless deliveries and Prepaid shipments to avoid COVID-19 transmission.
- Bluedart will now pick up a minimum of 50 shipments a day from a single location. In case the shipment count is less than 50 they will make pickup attempts once or twice a week to collect your shipments.
Shipment Processing
- The shipping process remains the same. All you need to do is log in to your account and ship orders like earlier.
- Shipping of both essential and non-essential items is open from 18 May 2020 for all those sellers who have serviceable pin codes approved by our courier partners.
- You can resume the shipping of non-essential items in the red, orange, and green zones.
- Please keep your shipment ready at the time of pickup to avoid any delays or operational stress.
- Keep the required paperwork and invoice handy at the time of pickup. Mention the category and products on the label when shipping essential items.
- Follow directions laid out by the GoI and maintain proper standards of hygiene and sanitization.
International Shipments
Aramex International and DHL Ecommerce are active for international shipments.
For DHL Ecommerce, please be informed of below points –
1. For less than 10 shipments per day, you will have to self-drop the shipment(s) to the nearest Blue dart counter with the cover letter (Sample).
2. For more than 10 shipments per day, customers have to call Customer Service/KAM(Shiprocket) for arranging the pickup.
3. Pickup would be arranged depending on the ground situation at the respective location in the country as per the state government laws prevailing.
Beyond shipping, we are committed and ready to help you in this challenging time. If there are any questions, please feel free to reach out to our support team at 9266623006. Here to help you!
Deliver Essential Goods with Shiprocket Essentials
Courier partners delivering essentials
- Delhivery Essentials
- Shadowfax Essentials
- Xpressbees Essentials
- Ecom Express
- Ekart
- Bluedart (Air Mode)
Here is the list of essential items that you can deliver –
| Category | Products |
|---|---|
| Grocery | Flour (Atta), Pulses (Dal), Rice, Spices, Oil, Frozen Food, Canned Food, etc |
| Fruits and vegetables | |
| Medicines | Over the counter medicine, Prescription Drugs, etc |
| Personal Protective Equipment | Face masks, sanitizer, gloves, etc |
| Personal Care | Soap, Face wash, Detergent, Shampoo, Oral hygiene products, etc. |
| Pet Care Supplies | Pet food (Dry and Canned), Pet Hygiene care products, pet medicines, etc. |
Owing to the restrictions, Shiprocket and it’s courier partners cannot provide a complete pin code serviceability to our sellers.
Deliver Products Within a 50 km Radius with Shiprocket’s Hyperlocal Services
Here is the list of cities in which you can conduct hyperlocal deliveries
- Ahmedabad
- Bangalore
- Jaipur
- Chennai
- Delhi
- Faridabad
- Gurgaon
- Hyderabad
- Mumbai
- Navi Mumbai
- Noida
- Pune
Hyperlocal Delivery Partners –
- Dunzo
- Shadowfax
- Wefast
Also, the following courier partners are non-operational across PAN India until further notice –
- Professional Couriers
- Rapid Delivery
- Wow Express
- Gati Couriers
Note: Due to the massive Corona outbreak globally and emergency protocol taken by the Government of India, there could be a delay in response from the Shiprocket’s support service team as we are working on lesser stuff. Connect with us online on support.shiprocket.in to get a faster resolution for your concerns.
Our services will resume as normal after the lockdown is lifted. Request you to kindly cooperate, stay at home, and practice social distancing.
Watch this space regularly as we will be updating all relevant information here itself.
#Indiafightscoronavirus
I want to deliver orders locally (within Bangalore Urban). Are there any courier partners who are still functioning intra-city currently? Please let me know.
Hi Abhijit,
Currently, the government has allowed the shipping of only essential goods. You can ship grocery items, medicines, sanitizers, and masks. Read more here – https://www.shiprocket.in/ship-essential-products-covid-19/
We are working with our courier partners to ensure the delivery of essential goods.
Thanks and regards,
Srishti Arora
Will delivery be allowed at 302012
Hi Sachin,
Since the pincode you mentioned, lies in the red zone, you are only allowed to deliver essential goods like grocery, personal care, medical equipment, etc. for now. We will update this page with further updates.
Thanks & regards,
Srishti Arora
Will the non essential goods will be delivered to pin code 583104
Hi Onkar,
You can find the complete list here – https://bit.ly/3d4mI3U for your reference.
Thanks & Regards,
Srishti Arora
I lie in 400059 pincode, i sell clothes, its a roadside shop, i understanding deliveries will be in Orange and Green zones only, but will pickup happen from my place?
Hi Rahil,
If your pin code does not lie in a containment zone and the warehouse is permitted to open, you can arrange for pickups!
Thanks and regards,
Srishti Arora
Is pick up and Delivery available for 400603 for non essential products?
Hi Sakshi,
Since the specified pin code lies in a Red Zone, you can only ship essential products to it. However, if your pin code does not lie in a containment zone, you can schedule pickups for non-essential products.
We would Like to know that can we ship the Product between Cities that is from Red zone to Green Or Orange Zone is it possible?
Hi Kashyap,
For Red Zone locations, we will pick up both essential and non-essential goods if the pin code is outside of a containment zone, and the seller’s warehouse is permitted to open.
Hi Srishti,
I have gone through your list of Pincodes, but was not able to find 401101 in that.
We are in the Red Zone. We produce masks at home and would like to ship it to our customers.
Please suggest.
Hi Pratik,
The specified Pincode is serviceable. You can ship essentials like masks. Just follow the link to get started – https://bit.ly/3bdeTrg
Want to send some good to france in pin code 38100.. r u taking orders..??
Hi Rachna,
All international shipping couriers are not operational currently. We will be able to help you post the lockdown.
Thanks!
I want to ship through bluedart or fedex, when they resume there services. Kindly update
Sure! Please follow this space for more updates
I have updated mine KYC documents today I want a pick up and mine is in Red zone when is pick up possible
Hi Rosy,
You can schedule pickups directly from the platform. Please follow the link to get started – https://bit.ly/3bdeTrg
Hello… I lie in 635109 pincode which is actually green Zone and my pick up is from coimbatore 641062…is shipping possible?
Hi Benetha,
Yes! Shipping is possible to & fro from these pin codes. Follow the link to get started – https://bit.ly/3bdeTrg
Can your pick up be done from Kharghar in Raigad district which is Orange zone. Tomorrow for about 20 kg, 3 packages of school books,notebooks.
Hi Pramod,
You can follow the link to get started and schedule your pickups – https://bit.ly/3bdeTrg
Thank you,,,,,non essential sarvice delivery this pincode 784160Lakhimpur Assam
Hi Biswajit,
Yes, you can schedule pickups from and deliver to the specified pin code. Just follow the link to get started – https://bit.ly/3bdeTrg
Hey, can we ship products from jalandhar , punjab (144001) . It is a red zone.
Ryan singh
Back Garden Nursery
9592005825
Hi Ryan,
You can only ship essentials from the specified pin code.
plz allow my area pickup
pincode – 332708
also available delhivery
but dont show me
Hi Prashant,
Since your business setup is in the Orange Zone, you can schedule pickups from your Shiprocket account. Just follow the link to get started – https://bit.ly/3d4mI3U
Will the non essential goods will be delivered to pin code 211011
Hi Malay,
Yes you can deliver goods to the specified pincode. Just follow the link to get started – https://bit.ly/3bdeTrg
My pin code 333303 not available pickup and delivery
My Aria
orange zone
Hi Afzal,
Since your business setup is in the Orange Zone, you can schedule pickups from your Shiprocket account. Just follow the link to get started – https://bit.ly/3d4mI3U
Hi, I am Malay mehta from ecotika from Ecotika. Our setup is in pincode 370201. As per information with us we are in orange zone. What options are available for us.
Thank you
Hi Malay,
Since your business setup is in the Orange Zone, you can schedule pickups from your Shiprocket account. Just follow the link to get started – https://bit.ly/3bdeTrg
Cash on delivery available?
Yes! Cash on delivery is available for most pin codes in Orange and Green Zone
Is pincode 324006 is servicable for the pickup for the shipments of both essential and non- essential products…
Hi Sourabh,
The pin code specified lies in the Red Zone. Therefore, you will be able to deliver essentials to this area.
Thanks & Regards,
Srishti Arora
I lie in 143001pincode, i sell food supplements, its a roadside shop, i understanding deliveries will be in Orange and Green zones only, but will pickup happen from my place?
Hi Pawandeep Singh,
If your pin code does not lie in a containment zone, you can arrange for pickups from red zones.
Thanks & regards,
Srishti Arora
Will pick up be allowed at 600077? Since there is no clarity on which area is categorized as containment zone.
Hi Poorani,
Since it is a red zone, only essentials will be delivered in the specified pin code.
Thanks & Regards,
Srishti Arora
Will COD be accepted?
Hi! COD is accepted in most orange & green zones
my pin code is 500002 i want to deliver essential products with in the city which are baby care products is delivery
and pickup available
Hi Mohammed Ismail Siddiqui,
Yes, pick and delivery is available for this pin code. Just follow the link to get started – https://bit.ly/3bdeTrg
Kya pincode 302004 se books pincode 334001 par deliver ki ja Sakti hai?
Hi Nihal,
Ji haan. Aap inn pincodes pe books bhej sakte ho kyuki woh essential items mein maane jaate hai.
Hi there, i want to deliver non essential goods from Balurghat, West bengal, 733101 to Zirakpur, Punjab, 140603.
Items are Non essential Goods, when will i be able to do that??, please contact me at amanpreetsingh2000official@gmail.com and help me out, I’ll really appreciate it, thank you in advance
Hi Amanpreet,
According to the latest govt. order, you can ship non-essential products in green & orange zones. Since the pin code mentioned is in the orange zone, you can deliver products here. Just follow the link to get started- https://bit.ly/3bdeTrg
Hello Team,
Could you please let me know if you are functioning in pincode 487001.
Thanks
Shailendra
Hi Shailendra,
Currently, we are not servicing the pin code. But stay tuned to the platform, we have regular updates and it might be updated soon.
Hsn are compulsory?
Hi Shubham,
No HSN are not compulsory for domestics shipments
Need shipping partner for upcoming e commerce website
contact 9015651210
Hi Manish,
Sure! Meanwhile, you can sign up on https://bit.ly/3bdeTrg to get started and get a closer look at the platform features! Do not forget to attend training sessions for detailed explanations.
Thanks & Regards,
Srishti Arora
Will delivery be allowed at 600055
Thamini,
The pin code specified lies in the Red Zone. Therefore, you will be able to deliver essentials to this area.
Thanks & Regards,
Srishti Arora
500032 will it be possible to deliver the goods
Dr. K Raghunath,
The pin code specified lies in the Red Zone. Therefore, you will be able to deliver essentials to this area.
Thanks & Regards,
Srishti Arora
When will you add hyperlocal delivers in Kolkata
Hi Jonathan,
We are working on it and will let you know about the updates super soon!
Hi,
Do you have any particular link to check serviceable pin codes?
Please share the link.
Hi Mandeesh,
you can download the list here – https://bit.ly/2Z1pyTK
Is the pin code serviceability list shared here update real-time?
Hi Kanchan,
The pincode list is updated regularly
Please share the Timeline file with us city and pincode wise
Hi Akshay,
You can find the list of pincodes here – https://bit.ly/2Z1pyTK
Is delivery available in 608001
Hi Kaushik,
Yes, the pin code falls in the Orange zone so you can deliver there. Follow this link to get started – https://bit.ly/3bdeTrg
Upto when GATI courier would be operational
Hi Ravindra,
Courier companies are resuming operations gradually. Please follow this space to learn more about which couriers are active so you can schedule your pickups accordingly
Hi we are dealing in Safety Face Mask and not able to ship to banglore from Jaipur from ship Rocket Please let us know how to deliver the essential goods
Hi Ankit,
You can get started today with this link – https://bit.ly/3bdeTrg
Just create an account, fill your company details, recharge, and ship your products.
I am in Hyderabad 500033 (red zone but not sure if its a containment area as per your classification) and wish to arrange for pickups to be delivered to red zones (non-containment areas). Could you please clarify if this is feasible?
How do we know if a particular pincode is a within a containment zone or not?
Hi Ram,
The containment areas are defined by respective District Administrations
For pincode 380051 it shows “Pincode Not Serviceable”. Is it due to COVID-19 pandemic or is the area out of your serviceable zone?
Hi Tirth,
The pin code mentioned falls under the red zone. You can only ship essentials here. To get started, you can follow this link – https://bit.ly/3bdeTrg
I want to ship at Kalyan Mumbai is there your service available
Hi Salmab,
Kalyan falls under the red zone. You can ship essential items there with Shiprocket.
Please follow this link to get started – https://bit.ly/3dHxuNV
will nutrition supplements be delivered to red zone pincodes ?
Hi Karan,
Nutrition supplements fall under the essential item category hence they will be shipped to the red zone. You can ship them here – https://bit.ly/3bdeTrg
hi,
is delivery of non essential items available to 695522 ? It is currently in orange zone
Hi Amrutha,
Yes! You can deliver non-essential items to the specified Pincode.
Please follow the link if you wish to get started – https://bit.ly/3bdeTrg
Hello,
Is there a list available from which I can check the pincode where delivery is possible.
Thanks
Hi Sarvesh,
You can find the list here – https://bit.ly/2Z1pyTK
Hi,
Delivery is taking place in the red zone of the courier……
Hi Sharmili,
Yes! Services have resumed in the Red, Orange, and Green Zones
Hi.
Where am I supposed to find the list of servicable pincodes by shiprocket. I have been looking for this all over, but cannot find. Kindly share the link for the same ad soon as possible.
Hi Mehul,
You can find the list here – https://bit.ly/2Z1pyTK
Any idea when fedex will resume operations
Hi Rushab,
FedEx is now active on the panel.
Hi
We have to check each pin code from your given list or only serviceable pin codes are active on your panel??
Kindly confirm
Hi Neshi,
Only serviceable pincodes are active on the panel. The list is for your reference! Hope this helps
Hey, Can we ship silver Jewellery Internationally using shiprocket.
Hi Jyoti,
Sure! You can get started at – https://bit.ly/3iZXZSm
Can we ship sterling silver item to USA from Ahmedabad, Gujarat via DHL ?
Hi Chaitri,
Yes you can. You can get started right here – https://bit.ly/3bdeTrg
Hi, I would like to know more about the International Deliveries to Spain. Pin code – 38660
Hi Just Smiles,
You can find out the exact price for the shipment at this link – https://bit.ly/37oCF3o
Hi, Thanks for sharing such amazing post. It was very useful and informative as well!
Hi
Are you accepting non essential item pickups from chennai during this period (june 19th july)
Hi Murali,
We are accepting pickups for orders across India except for containment zones. You can get started here – https://bit.ly/3bdeTrg
I want to know more about shipment n delivery..plz share customer care no so that i ll ask my queries
Hi Richa,
If you want to learn more about Shiprocket or have some queries, you can refer to our blog or visit support.shiprocket.in to get answers. You can also write to us at support@shiprocket.in