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What is ICEGATE and Why a Trader Should Register on it?


Vijay Kumar

Senior Specialist - Marketing @ Shiprocket

December 1, 2023

8 min read


In the dynamic landscape of Indian eCommerce, any trader navigating the intricacies of imports and exports must acquaint themselves with ICEGATE. It is the national portal of the Central Board of Indirect Taxes and Customs (CBIC). Boasting a substantial user base, with over 1.6 lakh registered users serving more than 12.5 lakh importers and exporters, ICEGATE stands as the linchpin for digital customs data filing. Abbreviated for Indian Customs Electronic Data Interchange Gateway, ICEGATE serves as the centralized portal facilitating the seamless electronic filing of essential customs data with the CBIC. A mandatory login to this system is the gateway to efficient e-filing for traders, cargo carriers, and participants in online commerce.


ICEGATE: Know in Detail

ICEGATE is a digital hub created by India’s Central Board of Indirect Taxes and Customs (CBIC). Think of it as a one-stop platform for anything related to customs in India. To utilize the benefits of ICEGATE, one has to register on the portal. It is like creating your account, and it’s the key to unlocking all the excellent services it provides.

 Here’s what it does:

  1. E-Filing Services: With ICEGATE, you can file important documents online, especially when dealing with international trade. Whether it’s declaring the goods you’re importing (Bill of Entry) or exporting (Shipping Bills), you can do it all electronically.
  2. Connecting with Customs: ICEGATE acts as a bridge between people in trade and the customs department. It makes communication and sharing of information between these two groups smoother and faster.
  3. E-Payment of Customs Duty: Paying customs duty is now a breeze with ICEGATE. You can do it online, making it a quick and efficient way to handle your customs-related financial responsibilities.
  4. Common Signer Utility: There’s a unique tool in ICEGATE that lets you sign all your customs documents online. This adds an extra security layer and ensures your documents are legit.
  5. e-Sanchit: ICEGATE allows you to submit all the supporting trade documents online through e-Sanchit. This makes the whole customs clearance process smoother and reduces the need for paperwork.
  6. End-to-End Electronic IGST Refund: If you’re in the business of international trade, getting your Integrated Goods and Services Tax (IGST) refunds is super important. ICEGATE has your back, handling the whole refund process electronically from start to finish.

Advantages of Registering on ICEGATE

Registering on ICEGATE offers several advantages for importers, exporters, and other individuals involved in the customs department. Here are some notable benefits:

  1. Efficient E-Filing: ICEGATE streamlines the electronic filing of export and import declarations. This digital approach enhances efficiency and reduces the paperwork traditionally associated with customs declarations.
  2. Quick Responses from Customs: The portal allows customs to respond promptly to importers and exporters after assessing bills of entry and shipping bills. This helps in expediting the overall customs clearance process.
  3. Online Document Tracking: Registered users can easily view and track the status of their online documents. This feature provides transparency and allows importers and exporters to monitor the progress of their consignments.
  4. Query Resolution: ICEGATE provides a platform for raising queries; users can expect prompt replies. This feature contributes to effective communication between traders and the customs department, resolving issues timely.
  5. Material Location and Bill Status Tracking: ICEGATE enables traders, cargo carriers, and other trading partners to trace the location of materials and check the status of bills. This information is valuable for businesses, allowing them to make informed decisions. For instance, it can access invoice discounting services, such as KredX, to raise funds based on unpaid invoices and meet working capital requirements.
  6. ICEGATE ID for Online Filing: Upon registration, users receive an ICEGATE ID as a key to file customs documents online. This makes the entire process more accessible and convenient.
  7. Document Tracking System: Applications filed online can be easily tracked using the document tracking system. This feature provides visibility into the progress and status of submitted documents.
  8. Acknowledgments and Job Numbers: Users receive positive or negative acknowledgments and Shipping Bill (SB) and Bill of Entry (BE) numbers for the filed jobs. This information is sent to the customer’s email ID provided during registration, ensuring that users stay informed about the status of their transactions.
  9. Effortless Online Payments: ICEGATE allows online payment of Customs duties and charges, streamlining the financial aspect of international trade for users. This feature simplifies and accelerates customs clearance, enabling secure and efficient electronic payments.

Why is it Necessary for a Trader to Register in ICEGATE?

If you’re a trader involved in international trade, it’s essential to register with ICEGATE. This is the online platform created by the government for customs-related tasks.

When you register, you get an ICEGATE ID. This ID is like your key to getting various trade and customs-related facilities. Without registration, you can’t enjoy these online provisions.

So, you need to register if you’re dealing with export general manifest, import general manifest, consol manifest, or just regular export and import activities. It’s a necessary step before you can handle any customs-related documents online. Your ICEGATE ID is what you’ll use for all your future online dealings with customs. It’s like your online passport for trade activities.

Registering on ICEGATE: Step by Step Process

Registering on ICEGATE is a simple process that involves a few key sections. Here’s a breakdown of the steps:

Registration Process:

1. Role Selection: Choose your role on ICEGATE based on your involvement in import/export activities.

2. Verification of GSTIN Details: Confirm and verify your GSTIN details. This is crucial for traders dealing with goods and services tax.

3. Verification of User Details: Verify your user details, including your Email ID registered with GSTN (and DGFT for Importers/Exporters) and your Mobile Number registered with GSTN (and DGFT).

4. Verification of Mobile and Email address: Ensure that your mobile number and email address are valid and can be used for verification purposes.

5. Filling and Submission of the Role Registration Form: Complete the role registration form, providing information about your role and activities.

Steps to Complete Registration and Creating an Account:

Step 1: Log on to ICEGATE Portal: Visit the ICEGATE portal and log in.

Step 2: Find the Registration Link: Look for the ‘Simplified Registration’ link on the homepage.

Step 3: Enter and Verify Details: Enter and verify your IEC, GSTIN, and the temporary password sent from the portal.

Step 4: Fill out the Registration Form: Provide essential details and fill out the registration form.

Step 5: Enter ICEGATE ID and Password: Enter the unique ICEGATE ID and password.

Step 6: Receive and Enter OTPs: Two OTPs will be generated and sent to your registered email ID and mobile number. Enter these OTPs for verification.

Step 7: Check Details and Finish: Verify the details and click the ‘Finish’ button to complete the registration.

Document Required:

To complete the registration process, you’ll need to submit certain documents. Here’s a list of essential documents:

  1. Aadhaar card
  2. Voter ID card
  3. Driving licence
  4. Passport
  5. Authorization Letter
  6. License or Permit
  7. Authorization to F Card or G Card
  8. Authorization Letter or Order of Commissioner

If you need to update your email ID or details, you can do so during the registration process by following the provided link on the page. An alternative email ID and mobile number may be required for this update, and an OTP will be sent to the alternative email ID for verification.

Completing these steps and submitting the required documents will finalize your registration on ICEGATE, allowing you to benefit from the platform’s electronic filing services and other features.


ICEGATE emerges as the cornerstone of India’s digital customs landscape, orchestrating a seamless symphony of trade processes. Its intuitive interface and adept e-filing services, coupled with the convenience of online duty payments, empower traders involved in international commerce. Registering on the portal opens the realm of efficiency for traders, transforming ICEGATE into an indispensable ally for importers and exporters navigating the intricacies of customs. As this digital sentinel evolves, it amplifies transparency and acts as a catalyst in fast-tracking customs clearances, imprinting a distinct mark on the tapestry of international trade efficiency within the nation.

How can ICEGATE benefit small and medium-sized enterprises (SMEs)

SMEs engaged in international trade can benefit significantly from ICEGATE. The streamlined processes and reduced paperwork can level the playing field for smaller businesses, making engaging in cross-border trade easier with efficiency and compliance.

How much time will it take for an application to be processed?

On successful submission of an application, processing would be completed in 3-4 working days. Once the application is approved, the ICEGATE User ID and Password will be sent to the registered email ID.

What is the difference between a Shipping Bill(SB) and a Bill of Entry (EB)?

The Shipping Bill is for exporters initiating customs clearance for exports. The Bill of Entry is for importers, facilitating customs clearance for imports. Each bill contains essential details for their respective processes.

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