Xpressbees Courier Charges: Factors at Play

As the Indian economy continues to recover from the COVID pandemic, the eCommerce industry’s contribution to the turnaround has been substantial. Logistics providers ensure that orders arrive on time and contribute uniquely to the overall growth of the eCommerce industry in the country. 

In 2021, the courier, express, and parcel (CEP) category grew to high volumes of nearly 3.9 billion pieces at an annual growth rate of 26.7 per cent. The convenience of shopping remotely and the low-priced courier charges played a strong role in the transition of the eCommerce sector.

Let us review leading courier partner Xpressbees, the factors impacting Xpressbees courier charges, and their impact on the eCommerce industry.

Understanding Xpressbees: A Brief Overview

Courier service providers like Xpressbees play a key role in shaping the shipping and logistics industry in India. Major courier players such as Delhivery hold 25% of the market share, while providers such as Xpressbees hold a market share of 29%, along with Ecom Express and ShadowFax.

In recent times, India has become an important hub for global and local shipments, with many reputed companies establishing their networks here. Online marketplaces were able to meet the needs of their consumers on the back of the deep-level network of Indian logistics providers. Additionally, the Goods and Service Tax (GST) has absorbed all indirect taxes, helping logistics companies move products easily across the country.  

Xpressbees is a leading eCommerce logistics solution provider in the country, offering B2B Xpress and cargo services, apart from courier services, including pickup. It was founded in 2015 by Amitava Saha and Supam Maheshwari and specialises in B2C Xpress, cross-border, and 3PL (third-party logistics). It caters to more than 3 million shipments per day, has 3,000+ offices and service centers, 20,000+ pin codes, 52+ airport connections, 35,000+ feet on the street, and 2,500+ network cities.

It works with a number of B2B and B2C businesses, such as Firstcry, Netmds.com, ICICI Bank, Schneider Electric, GE, and Bajaj Finserv. With state-of-the-art warehousing, it also meets the needs of leading eCommerce players such as Myntra, Flipkart, Meesho, Purple.com, Tata Cliq, and so on. 

The Xpressbees Advantages: 

•  Tested and robust end-to-end operations
•  Same-day delivery/next-day delivery services
•  Smart transportation planning and delivery framework
•  Seamless reverse logistics
•  Bespoke offerings designed to suit each unique client’s need

While Xpressbees offers a wide range of services, it gains a competitive edge over its peers because of its pricing structure. 

Key Factors Impacting Xpressbees Courier Charges

Let us now consider the factors that impact Xpressbees courier charges: 

1. The Pricing Structure
2. The Delivery Speed
3. Customer Support 
4. COD (Cash On Delivery) Management

Let’s see how they impact the courier charges: Factors that can influence delivery time include: 

1. The Pricing Structure: The cost of shipping with Xpressbees depends on the following factors: 

• Weight and Size: If parcels are heavier and larger, they will be more expensive to ship. For every shipment, there is a standard size and weight. Packages that exceed these limits are charged additionally.
• Destination/Location: The further the destination from the sender’s location, the higher the charges.
• Type of Service:  Charges for international shipping and other specialised services like fragile items, perishable goods, and bulk shipments are higher/different than standard shipment charges. 

2. The Delivery Speed: Xpressbees has had one of the fastest growth curves in the country in recent years. Xpress Courier charges vary with the delivery speed in the following ways:  

• Domestic Deliveries: 24-48 hours; standard charges are applicable
• International Orders: Three to seven business days; standard charges are applicable 
• Expedited Services: Courier charges are higher as these parcels are delivered quicker than standard parcels and may use air transport.
• Same-Day Deliveries: Additional charges are applicable as delivery is expedited.
• Next-Day Delivery: Higher charges are applicable as such deliveries need to be transported faster than standard ones.
• Shipping Method: Charges for rail and road are the lowest, while charges for shipping by air, the fastest mode, are the highest.
• Weather: For delivery in extreme weather conditions, additional courier charges are applicable.

3. Customer Support: Xpressbees understands that customer satisfaction plays an important role in the logistics services industry. Accordingly, it offers extensive customer support services to ensure all concerns are addressed at the earliest. It has local offices in all its Tier-1 cities, with dedicated phone lines and email addresses. This can help reduce the need for customers to re-ship packages, which can save money on shipping costs.

Customer support can assist clients with the right shipping service as per their needs. This helps to ensure that customers are not paying extra for the delivery. Nation-wide customer support is available on:

• Helplines: 91 (020) 4911 6100 
• Email: [email protected].
• You can also visit the company website or help center for more information.
  

4. COD (Cash On Delivery) Management: Xpressbees courier charges depend highly on how well COD is managed. RTOs (Return To Origin) are very expensive to Xpressbees as they are charged in addition to the shipment costs. RTOs can harm customer perceptions of Xpressbees. 

Managing cash on delivery ensures that RTOs are reduced significantly, thus enhancing efficiency and competitiveness at Xpressbees. This would ultimately lead to more clients and increased returns on investment.

In effect, these factors play a crucial role in determining Xpressbees courier charges. Each of these factors has an impact on the final charges that are applicable at the time of order booking.  Xpressbees courier charges are the most competitive in their category, and remain committed to reliable and on-time deliveries.  

Xpressbees Courier Charges for domestic shipments, calculated per 0.5/1 kg increments.

Conclusion

If you are an eCommerce brand or a B2B entity, you should consider the services of the logistics provider Xpressbees. Their specialised services help ensure that your parcels are handled professionally and delivered on time without any damage. With Xpressbees, you will have an end-to-end logistics service provider who handles your entire product line. Their platform analyses historical data and real-time information to anticipate demand and considers inventory fluctuations and likely disruptions to ensure balanced inventory levels. So, grow your eCommerce business efficiently by choosing the right courier services and reaching your customers anytime and every time.

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