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Bigship vs Shiprocket: Which Shipping Solution To Choose And Why?

Rashmi Sharma

Specialist Content Marketing @ Shiprocket

February 25, 2021

3 min read

Are you looking to ship items to a particular destination in India within a short period? Consider choosing a reputable shipping company or courier aggregator because these agencies offer extensive advantages over traditional postal services.

They operate across various sectors and prioritise the careful and accurate shipping of items. Additionally, in emergencies, they often provide same-day delivery services. This not only boosts overall profitability but also reduces costs and provides numerous benefits to eCommerce sellers.

Shipping can be both time-consuming and costly for businesses. That’s where a one-stop courier aggregator comes in handy, streamlining the entire process and allowing your employees to focus on more profitable tasks.

To help you make an informed decision, we’ve conducted a brief comparison of two shipping/courier aggregators – Shiprocket and Bigship. Let’s dive in.

Shiprocket vs Bigship

A Detailed Comparison Of The Basic Features

Pin Code Coverage28,000+24,000+
International ShippingYesYes (220*+ countries)
COD RemittanceWeeklyThrice a Week
Fulfillment SolutionNoYes
Packaging SolutionYesYes
Hyperlocal DeliveryYesYes
Courier Partner17+25+
Customised PlansYes RAMP – Rs 500 PRO – Rs. 1100 MAX – Rs. 1799Yes Lite – Rs.29/500gms. Professional – Rs.23/500gms. Enterprise – Customised Rates
Insurance CoverNoYes
Payment ModeCOD and PrepaidCOD and Prepaid
Support ServiceYes (Live Chat, Call Support)Yes (Live Chat Support, Priority Call Support)
Return ManagementYesYes (NDR and RTO Dashboard)


Courier Integrations17+25+ including FedEx, Delhivery, Bluedart, etc.
Channel And Marketplace IntegrationsYes12+ including Shopify, Amazon, Razorpay, etc.

A Comparison Between The Platform Features

Courier Recommendation Engine(CORE)YesYes
Mobile AppNoYes (Android & iOS)
NDR Management SystemYesYes
Shipping Rate CalculatorNoYes
Courier TrackingYesYes
Bulk Order UploadYesYes
Post ShippingNoYes

5 Reasons Why Shiprocket Is An Ideal Option

While each company provides distinct features and services, opting for a courier that offers additional services can provide a competitive advantage. Shiprocket stands out by offering unique shipping services, making it an ideal choice for your business.

NDR And RTO Dashboard

Shiprocket’s NDR Panel provides real-time tracking of non-delivered shipments. You can access overall performance reports through Shiprocket’s dashboard and receive them via email as well. The RTO dashboard allows sellers to generate reverse pickups at 10-15% reduced rates. 

Auto Generation Of Labels And Manifest

Shiprocket Dashboard enables the generation of labels and manifests for single or multiple orders. Additionally, you can customise the size of shipping labels to suit your requirements.

Post-shipping Experience

Shiprocket offers a post-shipping experience by allowing customisation of the tracking page. This feature enables collecting customer feedback using NPS (Net Promoter Score). Moreover, you can add marketing banners, menu links, and support numbers on the tracking page.


With Shiprocket Fulfillment, you can store your inventory across fully equipped fulfillment centers situated pan-India. The team manages the entire process, including inventory handling, warehousing, order processing, packaging, and shipping. Storing inventory closer to buyers’ locations enables faster product delivery.

Shipping Rate Calculator

The shipping rate calculator addresses one of the most crucial problems of eCommerce sellers, which is calculating the prices for shipping items. Shiprocket helps sellers to calculate shipping costs based on several metrics such as volumetric weight, package dimensions, COD availability, and distance between the delivery and pickup locations. Shiprocket shipping rate calculator gives you the shipping rates and details of the different courier plans, helping in shipment planning and ensuring accurate estimate of your order.

Final Thoughts

We hope this comparison of Shiprocket and Bigship provides insights into their platform features, services, and pricing. With Shiprocket, you get additional services such as shipping rates calculator, eCommerce fulfillment, post-shipping experience, and more. Choosing Shiprocket as your shipping partner ensures a secure option for both local and international shipping.

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