Risks of Business Process Automation Implementation
In our age where we need technical help with whatever work we do, we already seem to have indirectly embraced business process automation. From the personal assistant tools on smartphones to IBM’s Watson computer system, we have made use of these advanced machines to make our jobs and businesses easier and smarter. We are so aligned and associated with machines and we all love to interact with them just the way we do with fellow humans.
Now the obvious question that comes to our mind is whether excessive cognitive dependence and interaction with machines will eventually make us vulnerable to them, and turn out to be disadvantageous for businesses.
Through proper management, we can very well make machines think the way we do, but only to the extent that we want them to think.
The following are the risks and challenges involved in business process automation implementation that can be faced by the businesses:
Integration with Multiple Processes is Tedious Task
It gets extremely difficult sometimes to integrate the business process automation with different processes and tools. This can pose a significant challenge for online businesses, more so for the small and medium ones. You also need to shed out a good amount of money to get a consultation from an IT consultancy in order to get guidance on choosing the right solutions.
Fear of Losing Out Human Jobs
The fear of job cuts lurks along with the emergence of business automation. There is a significant chance of loss of jobs for employees who are engaged in repetitive tasks. Instead of taking help from humans, businesses can bank on automation to generate sales, product improvement and so on. But the lack of human judgment sometimes can lead the company to risk rather than gain.
Need for Constant Monitoring
Last but not the least; business process automation needs thorough monitoring and that means a good amount of investment. Moreover, glitches and hitches may need to be improved on an urgent basis, which again may lead to good expenditure for the business.
Nevertheless, business process automation, if handled with care and according to the company’s goals can produce clear long-term gains.