With more and more people turning to online shopping, eCommerce has become a major driver of the Indian economy in recent years. As a result, eCommerce delivery has become an important frontier for businesses that want to stay ahead of their competition. With so many eCommerce delivery partners to choose from, it can be difficult for businesses to know which ones to trust. In this article, we’ll take a look at the top 10 eCommerce delivery partners in India, their services, features, and network coverage to help businesses make an informed decision about their shipping needs.
Top 10 eCommerce Courier Delivery Partners in India
1. Shiprocket
Shiprocket is a cloud-based logistics platform that offers end-to-end logistics solutions to eCommerce businesses. It enables businesses to ship their products to customers across India with features such as automated shipping, real-time tracking, and an easy-to-use dashboard. Shiprocket has a network of over 24,000 pin codes across India and provides a range of shipping options such as same-day delivery, next-day delivery, and cash on delivery.
2. Delhivery
Delhivery is a technology-enabled logistics company that provides end-to-end logistics solutions to eCommerce businesses. Delhivery is spread across 18,500 pin codes and provides services such as reverse logistics, warehousing, automated shipping, real-time tracking, and last-mile delivery. It also enables businesses to manage their logistics and shipping operations more efficiently with the help of a comprehensive dashboard.
3. Blue Dart
Blue Dart is a leading player in the eCommerce industry and offers an array of services, including doorstep delivery, cash-on-delivery, and reverse logistics. With an extensive network of more than 55,400 locations across India, Blue Dart provides customers with convenient features like real-time tracking, automated shipping, and a user-friendly dashboard to manage their shipments. Its commitment to providing efficient and reliable logistics solutions has helped Blue Dart establish a strong presence in the market, making it a popular choice among both businesses and consumers.
4. FedEx
FedEx is a renowned global logistics firm that extends eCommerce delivery services in India. Its comprehensive suite of services includes express delivery, freight forwarding, and supply chain management. With a vast network of over 400 locations in India, FedEx enables real-time tracking, automated shipping, and a comprehensive dashboard that allows businesses to streamline their shipping operations seamlessly. The company’s steadfast commitment to providing top-notch logistics solutions has made it a popular choice among Indian businesses and customers alike.
5. Ecom Express
Ecom Express is a highly reputable logistics firm that offers end-to-end logistics solutions to eCommerce businesses. With a vast network of over 27,000+ pin codes across India, Ecom Express provides a range of services just like its other counterparts. Ecom Express has gained a reputation for its high-tech solutions, such as real-time tracking, automated shipping, and a user-friendly dashboard. These features help businesses stay in control of their shipments and provide customers with timely updates on their delivery status.
In addition to its logistics services, Ecom Express is also focused on improving the sustainability of its operations. The company has implemented various initiatives to reduce its carbon footprint, such as investing in electric vehicles and adopting eco-friendly packaging solutions. By prioritising sustainability, Ecom Express is helping to build a greener future for India’s logistics industry.
6. Gati
Gati is a trusted name in the logistics industry that specialises in providing express distribution and supply chain solutions to eCommerce businesses. With a vast network of over 19,000+ pin codes across India, Gati offers a range of services that cater to the unique needs of eCommerce businesses, including cash on delivery, reverse logistics, and warehousing. Gati’s advanced solutions are designed to help eCommerce businesses manage their shipping operations more efficiently. These features not only simplify logistics management but also provide customers with timely updates on their shipments’ whereabouts, thereby enhancing their overall shopping experience.
7. DTDC
DTDC stands for Desk to Desk Courier and Cargo and is a premier courier and logistics company in India that has been offering comprehensive logistics solutions to businesses since 1990. With an extensive network of over 14,000 pin codes across India, DTDC provides a broad range of services, including cash on delivery, reverse logistics, and warehousing, to cater to the unique requirements of eCommerce businesses. DTDC’s mission is to streamline logistics and enhance customer experience with advanced tracking features. DTDC has a reputation for excellence and reliability, and its commitment to sustainability is evident in its green initiatives.
8. Shadowfax
Shadowfax is a leading logistics company that leverages technology to provide on-demand delivery services to eCommerce businesses. With a network spanning over 15000 pincodes in India, Shadowfax offers same-day and next-day delivery options and cash-on-delivery services. The company’s advanced solutions, such as real-time tracking, automated shipping, and a comprehensive dashboard, enable eCommerce businesses to manage their shipping operations more efficiently. Shadowfax’s commitment to customer satisfaction is reflected in its fast and reliable delivery services, making it a trusted partner for eCommerce businesses across India.
9. Xpressbees
Xpressbees is a leading logistics company that provides end-to-end logistics solutions to eCommerce businesses. It has a network of over 27,000 pin codes across India and offers a range of services such as cash on delivery, reverse logistics, and warehousing. Xpressbees also provides features such as real-time tracking, automated shipping, and a user-friendly dashboard.
10. Dotzot
Dotzot is a leading logistics company that provides end-to-end logistics solutions to eCommerce businesses in India. With a network of over 10,000 pin codes across India, Dotzot offers a wide range of services, including cash on delivery, reverse logistics, warehousing, as well as real-time tracking. The company also offers automated shipping solutions, simplifying the shipping process and saving businesses time and money. Dotzot’s comprehensive dashboard is another valuable tool that helps businesses manage their shipping operations more efficiently. The dashboard provides businesses with a detailed view of their shipments, enabling them to track their performance, identify areas for improvement, and make informed decisions.
In addition to its logistics services, Dotzot also offers value-added services such as packaging, labeling, and order processing, which help businesses streamline their operations and focus on their core competencies.
Tips for Choosing the Best eCommerce Delivery Partner
Choosing the right eCommerce delivery partner is important for business growth. Here are some tips to help you select the best eCommerce delivery partner in India:
● Check the Delivery Partner’s Coverage
It’s important to choose a delivery partner that can cover a wide range of pin codes across India so that you can reach a larger customer base. Make sure that the delivery partner has a strong network and can deliver to the areas where your customers are located.
● Consider the Delivery Partner’s Services
Different delivery partners offer different services, such as next-day delivery, same-day delivery, cash-on-delivery, and reverse logistics. Choose a partner that fulfills every checkbox that will help you meet your business requirements and customer needs.
● Look for Real-Time Tracking
Real-time tracking is an essential feature of eCommerce delivery. It lets you and your customers track shipments in real-time and stay informed about delivery status. It helps greatly enhance the customer experience.
● Evaluate Delivery Partner’s Reliability
The reliability of the delivery partner is critical, as it can impact your business reputation and customer satisfaction. Choose a partner with a proven track record of reliability and timely delivery, and read customer reviews and ratings to ensure their reliability.
● Check for Cost-Effectiveness
The cost of delivery can impact your profitability, so it’s important to choose a delivery partner that offers cost-effective rates without compromising on service quality.
● Consider the Technology Used by the Delivery Partner
Technology plays a crucial role in the delivery process, from managing shipments to tracking delivery status. Work with a partner that can improve your efficiency and optimise operations by implementing advanced technologies. Delivery partners are crucial in driving the growth of eCommerce businesses in India. The above-mentioned partners are some of the top eCommerce delivery partners in India. Shiprocket is popular among eCommerce businesses thanks to its efficient services and customer-friendly features. With the help of these delivery partners, eCommerce businesses can ensure the timely and efficient delivery of their products to their customers.
Frequently Asked Questions(FAQs)
Some of the top eCommerce delivery partners in India, like Shiprocket, FedEx, ECom etc., can charge anywhere around Rs 30-90 per 500g. These costs can include delivery charges, express delivery, manifestation, labeling, packaging, and a profit margin for the company.
Yes, most eCommerce delivery partners offer online tracking services that allow customers to track their packages in real-time through the delivery partner’s website or mobile app. Customers can enter their tracking number or order ID to get updates on the status of their package.
It is not necessary that only logistic companies deliver products to their customers. Sometimes customers can receive an incorrect or faulty product and might have to return the order. Reverse logistics is the process of handling returns and exchanges for eCommerce businesses. eCommerce delivery partners often offer this service as part of their overall logistics solutions.
