How to Ship Essential Products amid Covid-19 Lockdown in India?

Process of shipping essential goods with Shiprocket

With the latest updates coming in from the government of India and respective state governments, sellers are now allowed to ship ‘essential products’ across several pin codes in India. The burning question, however, is how can you ship these essential items?

Here’s the List of essential products that you can ship in India

Shiprocket is working closely with its courier partners to ensure smooth delivery across maximum pin codes.

Here is how you can begin shipping essential products with Shiprocket

Documentation Required

  1. Valid invoice
  2. Company Authorized Letter
  3. Authorization letter from FSSAI (Optional)
  4. Copy of Drug License (Optional)
  5. GST Compliance (Optional)
  6. Name, Number, and Pickup Location

Shiprocket is not asking for a GST Compliance for shipping but the seller has to conduct deliveries without it at their own risk.

If you are a seller who sells essential goods and wants to ship with Shiprocket, please follow the link –

Here are the latest updates on the serviceable pin codes and courier partners.


Shiprocket Courier Partners Operational for Delivery of Essential Goods

  • Delhivery
  • Shadowfax

Serviceable States & Pincodes

Delivery Pincodes

This number can vary based on updates from courier partners

Pickup Pincodes


Shiprocket is working day and night to make shipping accessible to sellers who want to ship essential goods to customers. If you are a seller who wants to ship these products and are looking for a reliable shipping service, we are here to help you. Just click here, or call us at 9266623006


Calculate Your Shipping Costs Now


  1. Pooja Mazumder Reply

    Dear Sir/Madam,
    We have a shipment of medical supplies consisting of Face Shields for hospitals and front line medical personnel. The volume weight of the shipment will be around 7 kg, consisting of 5 boxes of 1.4kg each. Actual weight for the whole shipment will be less than 3 kgs. 
    We need this to be delivered to Calcutta within a week. Please let me know if you can pick up and deliver the goods, since they are part of emergency essential supplies.
    Our office address is as follows:
    9/6-2, ESI hospital Road
    7th Main, Indiranagar,
    Bengaluru, 560038.

    My contact information can be found in the signature below. I have the following questions:
    1. Will you pick up from our office?2. Will you deliver to customer location?3. How many days do you need for delivery?4. What is the amount of freight charges + GST. We can hand over a cheque for the freight charges at the time of pick up or transfer the sum to you through IMPS if you give us your bank details. 
    Please reply to this query as soon as you can, since the requirement is urgent. 

    • Srishti Arora Reply

      Hi Pooja,

      Yes! you can ship essential items with Shiprocket. Just follow this link & fill the form to get started –
      You need a GST complaint invoice and a self declaration letter to get started.
      Also, if you haven’t signed up on the platform, you can do so with this link. This will give you a heads up to begin –

      Thanks & Regards,
      Srishti Arora

  2. Rahul Jain Reply


    I am selling essential products and need help for deliveries. I have already filled up the survey but no reply from Shiprocket team. I already created the account but need further help. My essential products are groceries. Please let me know if I can connect with someone, or someone can connect with me.

    • Srishti Arora Reply

      Hi Rahul,

      I am extremely sorry for the delay. Kindly share your email address and someone in our team will get in touch with you.

      Thanks and regards,
      Srishti Arora

  3. RK Reply

    how we can check which pincode is open for pick up for the parcel

    • Srishti Arora Reply

      Hi RK,

      Please let me know from which pin codes you want to schedule the pickup and I will let you know if they are serviceable or not.

      Thanks and regards,
      Srishti Arora

  4. Kavita Reply

    Hi – are you able to ship cotton fabric face masks from India to USA?

    • Srishti Arora Reply

      Hi Kavita,

      Once we resume international shipping, we will be able to ship them! Thanks


    I have ordered a book from Taxman of Rs. 350, Order ID 2021050510330657; Tracking ID 1091108565143. The delivery is today 10th May but it shows it is unable to deliver. Please make sure to deliver product as soon as possible or give me address so that i can get it by myself.

    • Rashmi Sharma Reply

      Hi Raushan,

      We apologize for the inconvenience. Please send us your complete query here We will respond to you soon.


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