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Product Highlights From July 2022

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Shivani Singh

Product Analyst @ Shiprocket

August 5, 2022

4 min read

Since the very first day, we are dedicated to deliver you with the best possible user experience. Our business goal is to help you achieve your business goals by getting all shipments done on time. In the process, we are constantly putting our efforts to make our product more and more better for you to offer you a one-stop solution for all your shipments needs and requirements. The month of July was no different! We added some new features and updates in our product that we want you to know. Let’s take a closer look at all the improvements and updates that we made in our product to enhance your overall experience with shiprocket!

Product Highlights July 2022

Recharge Status Introduced With More Clarity

When you make payment to recharge your shiprocket wallet, it is always considered vital to keep a track of your transaction. At shiprocket, now we are enabling you to always keep a track of your recharge history so that you can know whether the payment to your wallet is successful or failed. 

If you don’t know how you can keep a track of your recharge history, then here we are to help you with our step by step guide. Let’s take a look!

Step 1: Log in to your account and navigate to the left side menu to find the Billing option over there. 

Step 2: Click on the Billing option and then Wallet History. 

Step 3: View Recharge History Section to know your payment status. 

Note: Minimum recharge amount is Rs 500.

Benefits Of Checking Recharge History

When it comes to monetary transactions, it is always vital to keep a track of each transaction and this is possible only when you have access to the payment history. There are more than enough benefits that you can explore having access to your recharge history at Shiprocket. 

You can check the status of your payment and keep a record of your payment with date, amount, payment status and also the description to support the payment status. 

Check Out What’s New In Your Shiprocket App

We know that the shiprocket app was and is always your favorite and this is the reason why we are constantly putting our efforts in updating its features and functionalities. Here are the latest updates that we made in your Shiprocket App!

Editing Customer Details Is Just A Matter Of A Click

We updated the Shiprocket App for iOS with a feature which enables you to edit your customer details such as first name, last name & Email ID directly from the mobile app. 

How To Edit Customer Details?

Take a look to know how you can actually edit the details of their customers!

Step 1: Go to the Customer details option of whosoever you want to edit.

Step 2: Click on the Edit icon of the designated detail that you wish to edit, start editing and click save to wrap up. 

Delivery Dispute List Got Updated

Earlier, the delivery dispute flow had few options to select. So, we updated the list with some more options like, ‘Delivered not Received’ and ‘Wrong/Damaged/Partial/Empty Package Delivered’ for both iOS & Android. This will help you to select the appropriate reason to raise delivery disputes. After which you can easily check the response from our team here itself and will also receive timely updates of disputes over email too. 

Take a look at how it appears on your screen:

One Order, One Invoice Number

We totally understand how tough it was for you to manage with different invoice numbers. So, we updated our system to get rid of all your hassles. Now, we are offering you a choice to enter your own invoice number which will also reflect as invoice number in our panel. So, now it’s One order, one invoice number for all International Orders. 

Fasten The KYC Approval Process

Now get your Aramex international courier KYC clearance in less than 24 hours and start your international shipments right away post approval.

Final Takeaway!

In this post, we shared all our recent updates and improvements that we successfully implemented this month with a hope that we can help you make some significant changes in your order processing operations and make shipping an even more streamlined experience with these updates. We are very sure that you will love the improvements and your enhanced experience with Shiprocket. For more such updates, stay tuned with Shiprocket!

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