Top 10 Courier Partners for Reverse Logistics

Reverse logistics

As we mentioned in our previous blogs, product returns are a significant part of your eCommerce business. You can choose not to process returns, but in today’s eCommerce scenario, returns and exchanges are inevitable. They can drive away potential buyers. Cost of returns adds around 7-11% to the base price of the product. Thus, it is vital to process returns effectively at cheap rates to make sure returns don’t incur a loss and at the same time keep your buyers happy! To do so, you need reliable and efficient courier partners to conduct return operations. Here is a list of the top 10 courier partners who provide reliable return logistics.

Reverse logistics


Shiprocket courier delivery

Even though they are a courier aggregator, they do have a segregated NDR panel using which you can process returns faster than ever. The panel is automated, and any manual effort is reduced by half. This procedure saves you time, which helps you cut costs and RTO. Furthermore, they have top reverse logistics partners like Shadowfax and Ecomm express for processing reverse shipments. Thus, you save time, money, and aren’t bound to any one carrier for order processing.

Ecomm Express

Ecomm express reverse

Ecomm is a renowned brand which offers efficient reverse logistics. Their fleet is known for their prompt reverse logistics and state of the art technology used to carry out return shipments. They are working for all days of the year and make sure you get your package from the end consumer with 72 hours of informing them. Also, Ecomm has trained personnel to carry out a check of the returned products to ensure quality.


Shadowfax is a famous name among sellers and has an extensive outreach across India. Their logistics network includes about 70+ cities, with over 7000+ delivery partners & over 400+ vehicles. They are known for their last-mile delivery, and their return management is also said to be top-notch. Along with return pickups, they also offer doorstep quality check to ensure the product provided for return is correct.

Shiprocket Strip


Delhivery courier service

Delhivery is a famous name in the eCommerce industry, and they have grown tremendously over the past few years. It poses a reliable service for return orders and offers a separate returns module for their partners. You can utilize Delhivery for forward orders and return orders alike. They also provide exchange and product replacement services.


Xpressbees offer an on-time reverse order pickup service where they collect return orders from your buyer’s doorstep and bring them to you within due time. Their service is exemplary, and they carry out return shipments seamlessly without any hassles. Not just this, they provide these services at nominal rates and make return shipments an easier task for you.  


Bluedart courier service

Bluedart is a household courier name for deliveries in India. Their return order processing is equally good. They process return orders from all over the country and are functional in over 17000 pin codes across India. They have an advanced logistics model designed for efficient pickup and processing and are a leading logistics network.

First Flight Couriers Ltd.

First Flight courier service

It is a known company for eCommerce logistics, and many companies utilize their services to ship across the country. First flight has a renowned reverse logistics platform too, and they follow a six-step process to carry it out. The six-step process includes pickup from the customer’s end, delivery to the warehouse, exchange of products, tracking, and global reach.


TCI express

TCI express has a separate section dedicated to reverse shipments for which they have 3000 designated cargo pickup points. Moreover, they provide centralized monitoring, tracking and packing facilities for return orders.


Safeexpress courier service

Safexpress carries out return order processing across India with specialized documentation, handling, and authorization procedure. They offer reverse logistics for eCommerce businesses with an adequately established process where all stakeholders, partners, and associates get a view of the entire return process.


Bizlog courier service

Bizlog offers reverse logistics services for eCommerce and various other verticals. They claim to offer a reduced TAT, replacement, exchange, quality check, and packaging services for return order processing.

Choose the courier partner that offers you the maximum services; processes return orders efficiently, and at the same time helps you reduce RTO.

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