Initial challenges

Krishna’s Herbal & Ayurveda struggled with:

• High cart abandonment: Though customers went as far as adding items to their carts, many left before making a purchase.
• High RTO rates: Return-to-origin orders dented their profitability.
• Low conversion rates: Customer engagement failed to meet expectations.

These challenges hindered the brand’s ability to maximise its reach and impact.

Solutions by Shiprocket

After implementing Shiprocket Checkout, Krishna’s Herbal & Ayurveda completely revolutionised their customer experience with:

• Lightning-fast checkout: One-click checkout completed in just 40 seconds.
• Customisable interface: Branded checkout screens that inspire trust and confidence.
• Address auto-fill: Simplified form completion, reducing errors and drop-offs.
• Accurate delivery timelines: Clear ETAs that boosted customer satisfaction.
• Seamless coupon integration: Encouraged higher order values and repeat purchases.

These innovations directly addressed their challenges, creating a smooth and efficient buying process.