Order fulfillment and eCommerce shipping are integral aspects of every eCommerce business. You must be on top of your game to ensure that you provide your customers with a superior experience at all times. Therefore, it is vital to choose shipping solutions that can help you deliver all orders conveniently and save on costs.
In today’s technology-driven world, you need a solution that assists you with every order’s fulfillment and offers an integrated platform to manage incoming orders, process them, and handle shipping. Not only should you consider delivery, but also how you will manage returns when you tie up with the shipping solution.
With so many dynamics in play, it is essential to choose the most efficient and suitable shipping solution for your business. To aid in your research, we have compiled a brief comparison between two shipping solutions – Shiprocket and PickParcel.com.
Read on to learn more about both solutions and the features they offer.
About Shiprocket
Shiprocket is an eCommerce shipping solution that provides integration with 25+ courier services and 12+ websites and marketplaces. We are India’s number one eCommerce shipping solution, currently serving over 2.5 lakh sellers and processing over 2.2 lakh shipments daily. Shiprocket is known for providing an all-integrated platform that can be used for processing incoming orders from several websites and marketplaces to 24,000+ pin codes at the lowest shipping rates, starting from Rs 20/500gm. We deploy technology and AI-backed platforms to help you select the best courier partners.
About PickParcel.com
PickParel.com is an online courier booking portal through which you can ship your products with multiple carriers. The order would be picked up from your location and delivered to your customers with standard, express, and surface transportation.
Comparison of Features and Offerings
| Shiprocket | PickParcel.com | |
| Pincode Coverage | 24,000+ | 25,000+ |
| Courier Integrations | 25+ including FedEx, DHL, Gati, Delhivery, Blue Dart, etc. | 8 including Aramex, Blue Dart, TNT |
| Channel Integrations | 12+ including Shopify, Amazon, eBay, etc | No |
| Chat Support | Yes | No |
| Call Support | Yes – Priority call support | No |
Platform Features
| Shiprocket | PickParcel.com | |
| Courier Recommendation Engine | Yes | No |
| Multiple Pick-up Addresses | Yes, for all plans | Yes |
| Mobile App | Yes, Android and iOS | No |
| Single-view Dashboard | Yes | No |
| Real-time Tracking | Yes | Yes |
| Shipping Rate Calculator | Real-time calculator | Yes |
| NDR and RTO Manager | Yes | NA |
| Payment Modes | COD and prepaid | COD and Prepaid |
| Early COD | Yes | Yes |
| Packaging Solutions | Yes | No |
| Fulfillment Solutions | Yes | No |
| Hyperlocal Delivery | Yes | No |
Reasons to Pick Shiprocket for Your eCommerce Business
Enterprise Centric Solution
Shiprocket is designed specifically for small, medium and large eCommerce enterprises to consolidate their shipping and fulfillment operations, enabling them to process orders faster and deliver sooner. Shiprocket allows you to ship with multiple courier partners at cheaper shipping rates starting from Rs. 20/500gm. Additionally, you can import all your orders from various websites and marketplaces and map them with your inventory to ensure perfect synchronization between the storefront and the backend.
All-in-One Shipping Dashboard
The Shiprocket dashboard consists of all necessary features required to conduct streamlined shipping operations. You can add new orders, create quick shipments, process returns and print your labels, manifests and other vital documents directly from the dashboard. Additionally, the dashboard includes a shipping rate calculator to help you estimate costs beforehand and plan your shipments accordingly. Alongside these features, there is also a weight reconciliation dashboard that enables you to handle weight disputes with courier companies easily and gives you ample time to process them with proofs.
NDR and RTO Manager
Shiprocket Dashboard enables you to view all the undelivered orders in one place and take action on them within a few clicks. Since the information is directly sourced from the courier companies, you can resolve issues on your end faster, potentially reducing your RTO rate by 2% to 5%.
Proactive Order Tracking
You can also actively track your orders from the dashboard and, in addition, send information to your buyers via customised email and SMS templates. Furthermore, you get branded tracking pages where you can promote your brand with the logo, support number, marketing banners and menu links to your website.
Order Fulfillment Solution
With Shiprocket, you also have the opportunity to store inventory closer to buyers in thoroughly equipped eCommerce fulfillment centres. If you wish to outsource your inventory and fulfillment operations, you can sign up with Shiprocket Fulfillment, and our fulfillment experts will take care of all the fulfillment operations for your business.
Accessible Shipping With Mobile App
You can make shipping accessible with Shiprocket’s mobile app. With the Shiprocket mobile app, you can add orders, process shipments, handle RTO orders, raise escalations, and much more. The app is constantly updated to match the trends and ensure that your shipping experience is continually enhanced.
Conclusion
In conclusion, when considering which shipping solution to choose for your eCommerce business, it’s essential to weigh the features and offerings of both Shiprocket and PickParcel.com. Shiprocket stands out as a comprehensive solution tailored to the needs of eCommerce enterprises, offering a wide range of integrated features such as multiple courier integrations, advanced dashboard functionalities and proactive order tracking capabilities. With Shiprocket, you gain access to a robust platform that streamlines shipping operations, enhances order fulfillment efficiency, and provides tools for seamless customer communication.
