Once an order is placed on your website, there’s only one thing your customers are hooked onto- the tracking page. There’s an altogether different level of excitement in waiting for your order and knowing its current status in its journey to arrive at your door.
And when it comes to WooCommerce, which accommodates more than 500,000 websites from all over the world, you need to have your order tracking in place for your customers.
We understand that a lot of time and resources are exhausted to conduct market research for finding the best order tracking plugin for your eCommerce store. Since the WooCommerce store has so many plugins to choose from, the entire process can get confusing.
Why Do You Need WooCommerce Order and Shipment Tracking?
Though WooCommerce offers default shipping functionalities, it doesn’t include the shipment tracking ability. It only lets you build shipping zones, create flat-rate shipping methods, offer local pickup and free shipping, etc. In the absence of shipment tracking features, you have to manually copy tracking codes from your shipping carriers and share them with each customer. This is an extremely long and tedious process and not viable for major eCommerce ones, especially the large ones. There’s also always the risk of human errors when sharing shipping information manually with customers. It may confuse and frustrate your customers, negatively impacting your brand reputation.
Here are some major reasons why you need plugins to track WooCommerce orders and shipments:
- Better Order Management
One of the biggest advantages of getting an order and shipment tracking plugin for WooCommerce is that it can simplify order management for you. You can easily control the information your customers receive and customise it the way you want. In a single, centralised place, you can also track completed and cancelled orders and those with pending payments. An efficient order-tracking system allows you to focus on more important business activities, enhance customer trust, build a positive brand image, and improve customer retention.
- Fewer Order Cancellations
Almost 35% of customers cancel orders because of long delivery times. When they receive no updates on their delivery or order status, they are more likely to get suspicious and cancel their orders. This is especially true for customers purchasing from your brand for the first time. A first-time buyer already has less trust in a new brand, and when they have to wait for a very long time for their orders to be delivered without being able to track it, it may lead to more order cancellations.
- Improved Customer Experience
Enabling your customers to track orders can help you offer them a positive customer experience. Customers who shop online are already used to tracking their orders. The ability to track orders builds a positive custom experience, develops trust, enhances your brand image, and improves customer retention rates.
Top 5 WooCommerce Plugins for Tracking Orders and Shipments
The ideal WooCommerce shipment tracking tool offers automation, including a wide range of options and settings to configure custom email notifications. Tasks and workflow automation is one of the most effective ways to reduce human errors as much as possible. It should also seamlessly integrate with the shipping carriers you use for domestic and international shipping.
You must also compare other features against your unique requirements and choose the one that perfectly aligns with what you’re looking for.
1. WooCommerce Shipment Tracking Pro:
It is an eCommerce order tracking plugin by PluginHive and probably one of the best options for eCommerce store owners. To make Shipment Tracking Pro ready to track your shipments, you need to enter the names of your shipping carriers along with their tracking URLs. Overall, it has a user-friendly interface and easy to use features. Here are some of the exclusive features that you can enjoy with the WooCommerce Shipment Tracking Pro:
- Preconfigured shipping carrier support for over 80+ courier companies. Furthermore, you can add or remove carriers according to your preferences.
- Live tracking of FedEx and USPS. Since the plugin provides additional features for these two carriers, store owners and their customers can get real-time updates of the orders whenever they want.
- Order tracking details are available on the orders page, where sellers can manually update the tracking details for an order.
- Tracking information for customers via the ‘My Account’ page.
- Bulk Import of tracking data via CSV
- Schedule the import of tracking details from the FTP server
- Automatically mark order status as ‘complete’ using CSV or FTP Import
- Custom tracking page via email.
2. Shipping Details Plugin for WooCommerce:
Another top-order tracking plugin is the shipping details plugin for WooCommerce. It helps in tracking shipments, orders, and more with much ease. One of the best parts of this plugin is that it keeps you and your customers updated about the status of the shipment via regular emails. Moreover, the sellers also have the option to customize these emails as per the requirements of their business. Other features offered by this plugin include:
- Tracking number and courier details that are sent to the customer via emails.
- Dynamic URLs that help customers land directly on the tracking page of the courier company’s website.
- Supports more than 140 courier companies
- Allows a maximum of 5 tracking numbers per order
3. Status and Order Tracking:
This plugin by Etoile Web Designs makes it to our list of the top 5 order tracking plugins for WooCommerce due to many reasons. It lets you create an unlimited number of orders, shipments, and other projects- all from a single platform. To help you understand the plugin better, it comes with inbuilt Youtube videos, demos, documentation, etc. Although Status and Order Tracking is a paid plugin, it is every bit the worth and adds value to your WooCommerce store.
Here’s what you get with Status and Order Tracking Plugin for WooCommerce:
- Customers can add specific notes related to shipment in designated fields
- Provides precise information related to shipment tracking to your customers. These may include expected delivery date, special note, email address, order numbers, etc.
- Multiple tracking graphics that can be customized according to your website
- WooCommerce Orders can be easily added to this plugin
- Import/Export Orders
- Front end customer order form
4. WooCommerce Shipping Tracking Plugin:
The WooCommerce Shipping Tracking plugin facilitates the assignment of multiple courier companies along with tracking numbers to individual orders. Each tracking information in the plugin offers crucial information such as tracking company and tracking code along with optional information such as dispatch date, custom note etc. It has the following features:
- Predefined 40+ courier companies
- Customizable email notifications for the customer
- Automatic updates
- Date and Time delivery fields
- Estimate shipping for products
5. Shiprocket:
Shiprocket is one of the most valuable plugins for tracking orders for your WooCommerce Orders. As an eCommerce seller, you can easily integrate WooCommerce with Shiprocket and enjoy a plethora of features without spending a hefty sum of money. Shiprocket not just facilitates a smoother order tracking but also an unparallel shipping experience for your WooCommerce orders at the cheapest rates and best in class services. And the best part? There’s no upfront fee for all these services. Explore features like:
- Multiple Pickup locations
- Convenient order tracking
- Creating shipments in easy steps
- 25+ Courier partners
- Cheapest shipping rates
- Customizable tracking page
- NDR management
- Post-Order Experience for the customer
Conclusion
Analyse the demands of your business and then look for the plugin that can cater to a majority of your needs. Whether it’s for order tracking, payment processing, or better checkout flows, the right tools make all the difference. For instance, integrating the right Payment Plugins for WordPress can help streamline transactions and enhance the buyer experience. Remember, order tracking plugins can increase the overall traffic of your website. They assist in providing vital information to both your organization and your customer, making it a must for any eCommerce website!
Hi,
Thanks for updates. Some time we face the problem by network problem at our basement. Is it possible to load this app. On another mobile. Saubhagya Creations MFG
9621825077.
Thanks.